Self-Help for the Elderly -- Helping Seniors Help Themselves Since 1966

HelpHouseClean.com Established in 1972, Self-Help for the Elderly provides training and employment for the graduates of the Housekeeping program. Individuals and businesses may hire housekeepers on a weekly or bi-weekly basis and/or for a one-time comprehensive cleaning.

| Contact | Services | About our workers | Rates | Frequently asked questions |

Contact407 Sansome Street, San Francisco, CA 94111map
(415) 677-7618
clean@selfhelpelderly.org

Services

  • General cleaning
    • Clean windows and mirrors
    • Dust furnitures
    • Empty waste baskets and garbage cans
    • Ironing
    • Vacuum couch, curtains, drapes, easy chairs, floor, rug, walls
    • Wash, mop and wax floor
    • Wash soiled sheets, clothes, towels in washing machine, dry in dryer and fold
  • Bedroom
    • Change sheets and pillow cases
    • Make bed
  • Bathroom
    • Clean counter top and basin
    • Clean inside windows, mirror and towel racks
    • Clean toilet bowl
    • Sweep and wash bathroom floor
  • Kitchen
    • Clean inside of refrigerator
    • Clean kitchen sink, table and counter top
    • Clean kitchen walls and inside windows
    • Clean oven
    • Clean top and outside of refrigerator
    • Clean top and outside of stove
    • Rinse dishes and then wash in dishwasher
    • Sweep and wash kitchen floor
    • Wash dishes by hand

About our workers

  • Covered by Worker's Compensation and Payroll Taxes
  • Supervised by full-time job counselors whom you may contact
  • Certified after 180 house of trainig
  • Reliable and Thorough

And you will be assigned the same worker each time.

Rates

  • Weekly or Bi-weekly regular services
    (required a minimum of 4 hours of service per visit)
    San Francisco$15.00/hr$60.00 mimimum charge
    San Mateo$17.50/hr$70.00 mimimum charge
    Oakland$17.50/hr$70.00 mimimum charge
  • Temporary one-time services
    (required a minimum of 4 hours of service per visit)
    San Francisco$18.00/hr$72.00 mimimum charge
    San Mateo$19.50/hr$78.00 mimimum charge
    Oakland$19.50/hr$78.00 mimimum charge

(Price are subject to change.)

Frequently asked questions


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  • What is Self-Help for the Elderly?
    Self-Help for the Elderly began serving seniors in 1966. Today, we have developed into a multi-service organization serves over 25,000 seniors each year in San Francisco, San Mateo and Santa Clara counties by providing programs ranging from employment training and social activities to in-home assistance and residential board and care.
    We strive to promote the independence, dignity and self-worth of seniors. Back to FAQ


  • Why does Self-Help provide cleaning services?
    The Employment Trainig and Economic Development Department, which oversees the cleaning services, creates and provides training, counseling, employment and job retention for older adults with a view of enhacing their independence, self-esteem and quality of life. Back to FAQ


  • I would like to know a bit more about your services. Are your services limited to the elderly only?
    Our services are open to all and not limited to elderly. Apart from residential cleaning or housekeeping services, we also provide janitorial services for clinics, shops, offices, churches, schools and commerical buildings. Back to FAQ


  • Can I trust Self-Help for the Elderly? Who are the people coming to clean my house? Do they know how to clean?
    All our housekeepers are legal residents. They are trustworthy and have been trained for 180 hours in housekeeping services and are fully certified. Back to FAQ


  • Is Self-Help for the Elderly insured?
    We provide workers' compensation and liability insurance. We recommend customers to procure adequate insurance coverage for their personal valuables and property at their own discretion. Back to FAQ


  • What are the differences between one-time and regular cleaning services?
    For One-time services, no written service agreement is required.
    For Regular weekly or bi-weekly services, a service agreement and a refundable security deposit are required. And we will assign the same worker to your place for each service. Back to FAQ


  • How are workers monitored?
    Our job counselors provide on-going supervision and maintain close contact with both housekeepers and customers. For the first visit of a regular cleaning service, our job counselors will accompany the housekeeper to your place for orientation. Back to FAQ


  • What do I do if I want to re-schedule my services? Can I ask for replacement of my worker?
    All you need to do is to provide sufficient advance notice for re-scheduling. If you are not satisfied with the service, you may request for a change of housekeeper anytime. Back to FAQ


  • I would like to terminate my cleaning service contract. What do I need to do?
    Our service agreement may be terminated by either party by giving sufficient notice. Please refer to our service agreement for details. Back to FAQ


  • How do I pay for services?
    We prefer all services to be paid in check or cash. Please make checks payable to "Self-Help for the Elderly".
    For One-time services, payment is due upon completion of housekeeping service.
    For Regular weekly or bi-weekly services, payment is due on the same day when service is completed. A refundable security deposit equal to one week's pay is also required. Back to FAQ