Careers

Who we are?

Founded in 1966, Self-Help for the Elderly is a community-based organization committed to promoting the independence, dignity, and self-worth of seniors. Each year the agency serves over 40,000 seniors in San Francisco, San Mateo, Santa Clara and Alameda Counties by providing a comprehensive range of multicultural and multilingual services to empower seniors to help themselves and others. Our vision is to be the premier provider of senior services in the San Francisco Bay Area with a commitment to excellence and achievement. Over 90% of our clients come from low-income minority community.

What we do?

We currently have nine service departments specializing in Adult Day Services, Health Insurance Counseling and Advocacy Program, licensed HomeCare & Hospice, Nutrition & Senior Centers, Residential Care Facilities for the Elderly, Senior Employment & Training, Senior Housing, Social Services and Technology Information & Empowerment.

Why Self-Help?

At Self-Help, we are firmly committed to the senior’s security, freedom, and peace of mind. If you enjoy working with seniors… if you believe in giving back to the community… if helping others makes you happy… come join us in making a difference together!

Equal Opportunity/ Affirmative Action Employer

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

San Francisco Fair Chance Ordinance

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Americans with Disabilities Act

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please email us at hr@selfhelpelderly.org or call (415) 677-7600 for special assistance.

Benefits Package:

We offer a comprehensive benefits package including a multiple range of medical and dental plans, commuter benefits, flexible benefits plan, retirement plan, paid time off, paid holiday, and etc.

We are seeking the following positions:

Administration-IT
Computer Instructor - Part Time
- Responsible for teaching seniors to use computers and the Internet at SF Connected Technology Labs throughout San Francisco.
- Qualifications: Must have high school diploma; teaching and/or training experience preferred. Current working knowledge of PC computer technology/equipment, smartphones, tablet computers, MS Office software applications, internet, online communication and social media platforms. Ability to effectively instruct senior learners on basic computer use and online programs using PC platforms.
- Must be bilingual in English and Russian. Must be available to work at least three days a week. Must be self-motivated, patient, detail-oriented and able to follow through. Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help’s policy.
Chinese Computer Instructor - Regular, Part-time
- Responsible for conducting trainings and workshops for seniors to learn to use computers and the Internet, and answers computer and technology related questions. Prepares and maintains lab area, equipment, and materials for trainings and workshops; operates and maintains audiovisual equipment; and maintains computers in the lab. Assists students with the use of hardware and software, and maintains training and workshop schedules and attendance records.
- Minimum Requirements: High school diploma; teaching and/or training experience preferred, current working knowledge of PC computer technology/equipment, smartphones, tablet computers, MS Office software applications, internet, online communication and social media platforms, excellent oral communication and interpersonal skills and ability to work with older adults as well as individuals from diverse cultural and socio-economic backgrounds, ability to effectively instruct senior learners on basic computer use and online programs using PC platforms. Must be bilingual in English and Chinese (Cantonese or Mandarin); biliterateracy in Chinese is a plus.

Adult Day Services - ADS
Occupational Therapist
- Provides occupational therapy services to maximize the participants’ independence in activities of daily living by training them in motor, perceptual and cognitive skills.
- Qualifications: Licensed by the California Board of Occupational Therapist. One year of experience working with the frail elderly or the chronically ill. Experience in home health, public health, or acute care and/or experience in working as a member of a multidisciplinary team highly preferred. Bilingual in English and Chinese preferred.
- Must pass a strength test for physical fitness for the job: able to lift up to 40lbs from floor to waist level. Must acquire CPR and First Aid certificates within 6 months of employment and maintain current certificates thereafter.
- Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Physical Therapist
- Instructs participants in a therapeutic regime to maximize function of body parts and muscles and to maximize endurance.
- Qualifications: Licensed by the California Board of Physical Therapist. One year of experience working with the frail elderly or the chronically ill. Experience in home health, public health, or acute care and/or experience in working as a member of a multidisciplinary team highly preferred. Bilingual in English and Chinese preferred.
- Familiar with different patient transferring techniques. Must pass a strength test for physical fitness for the job: able to lift up to 401bs from floor to waist level. Must have TB clearance within 12 months prior to employment and maintain clearance annually thereafter. Must acquire CPR and First Aid certificates within 6 months of employment and maintain current certificates thereafter.
- Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Social Worker - Full Time
- Responsible for assessing the social, emotional, and economic needs of Adult Day Services’ participants and providing social services to meet these needs.
- Qualifications: Bachelor’s degree in social work with two years of experience providing social services in the field of aging, health, or long term care services; or master’s degree in social work, psychology, gerontology, or counseling and at least one year of work experience in the field of aging, health, or long term care. Experiences in adult day services, counseling, and conducting assessments for individuals affected by dementia highly desirable. Experience in and/or ability to facilitate support groups. Bilingual in English and Cantonese; Mandarin a plus.
- Must have TB clearance within 12 months prior to employment and maintain clearance annually thereafter. Must acquire CPR and First Aid certificates within 6 months of employment and maintain current certificates thereafter.
- Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Activity Coordinator - Full Time
- Responsible for the activity program of the Adult Day Services Center, developing and implementing individualized activity plans, and providing Person Centered Care activities for participants.
- Minimum Qualifications: Bachelor’s degree in human services field and two years of experience in a social, recreational or educational program within the past five years (one year must be full-time employment in an activities program in a health care, mental health or handicapped program setting) OR be an occupational therapist, art therapist, music therapist, dance therapist, recreation therapist, occupational therapy assistant or qualified social worker OR; completed at least 36 hours of training in a course designed specifically for this position and approved by the California Department of Aging and shall receive regular consultation from one of the professionals as listed under #2. Must be bilingual and biliterate in English and Cantonese.
Program Aide - On Call
- Responsible for providing personal care services, conducting group activities, and preparing and distributing meals to Adult Day Services participants.
- Minimum Qualifications: Experience in providing personal care to frail or disabled adults and/or experience in working with older adults with Alzheimer’s disease or dementia, food service experience and previous experience working in a day care program preferred. California Home Health Aide certificate or Certified Nursing Assistant certificate highly preferred.
Registered Nurse - Full-Time
- Responsible for providing skilled nursing assessment, planning and care in order to maximize the comfort and health of Adult Day Services participants, conducting initial, quarterly, and 6-month nursing assessments of participants, and developing and implementing nursing care plans.
- Minimum Qualifications: Must be a current California Licensed Registered Nurse. Previous nursing experience working with the elderly or the chronically ill, or experience in home health, public health, or acute care is preferred.
Licensed Vocational Nurse- Part Time
- Under the direction and supervision of the Nursing Supervisor, provide direct nursing care and to maximize the comfort and health of Adult Day Services participants.
- Minimum qualifications: Current valid California LVN License. Previous nursing experience working with the elderly or the chronically ill, or experience in home health, public health, or acute care preferred. Excellent written and oral communication skills in English and Cantonese.
Psychiatric Consultant- On Call
- Responsible for providing counseling, consultation and training to staff and participants.
- Minimum qualifications: Must be a licensed psychiatrist, clinical psychologist, psychiatric licensed clinical social worker (LCSW), or psychiatric nurse (i.e., a registered nurse with a graduate degree in psychiatric nursing and one year of psychiatric nursing experience within the past five years, or a registered nurse with a baccalaureate degree in nursing and three years of psychiatric nursing experience in an acute psychiatric setting or a psychiatric health facility, one year of which should have been within the past five years).

Employment Training & Economic Development
Caregiver - Full Time/Part Time
- Performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
- Qualifications: Minimum one year of experience as a Caregiver or related field, or completion of a Caregiver training program. English preferred. Cantonese, Mandarin & Toishanese a plus.
- Must pass a health screening for TB clearance. Must pass a background check. Must pass a strength test for physical fitness for the job: must be able to lift items up to 30 lbs; able to move heavy and bulky items up to 50 lbs during the course of cleaning.
- Must be able to travel within San Francisco via public transportation or personal automobile for the performance of his/her job duties. If using personal automobile, must have and maintain a valid CA driver license and automobile insurance as specified in Self-Help's policy.
Home Health Aide - Full Time/Part Time
- Monitors patient condition by observing physical and mental condition, intake and output, and exercise. Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.
- Qualifications: Must be a graduate of Self-Help for the Elderly’s Home Health Aide Training Class. Must have a Home Health Aide Certificate issued by the California Department of Public Health. Ability to communicate in English preferred.
- Must have current CPR & First Aid certifications. Must pass a strength test for physical fitness for the job: must be able to lift items up to 30 lbs; able to move heavy and bulky items up to 50 lbs during the course of cleaning. Must be able to walk, sit and stand for 8 hours when required. Must pass health screening for TB clearance and background check.
- Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Registered Nurse - On-Call
- Provides skilled nursing assessment, planning and care in order to maximize the comfort and health of Home Care patients and families.
- Qualifications: Current California Licensed Registered Nurse. Minimum one year professional nursing experience in home health, hospice, acute or sub-acute required. Current CPR certification. Knowledgeable of OASIS. Bilingual in English and Cantonese. Mandarin & Toishanese a plus.
- Must pass health screening for TB clearance, physical examination, and background check.
- Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Career Advisor
- Responsible for providing employment counseling, case management, WIOA eligibility determination, certification and assessment, training, placement, and retention services to program participants.
- Qualifications: Bachelor’s degree in social work, counseling, education or a related field or high school graduate with at least two years of relevant work experience. Previous work experience in a Neighborhood Access Point or Career Center, community services, career counseling and development, vocational training, human resources, WIOA funded program, and local and federal vocational training programs strongly preferred.
- Excellent written and verbal communication skills. Bilingual and biliterate in English and Spanish, Chinese, Tagalog, Vietnamese or Russian is preferred. Proficient in MS Office and the internet. Must pass a background check.
- Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Security Guard Full-Time
- Responsible for ensuring the safety of staff and clients at designated location. Maintain a safe and secure environment for staff and clients by patrolling the Chinatown Neighborhood Access Point (CNAP), Portsmouth Square Clubhouse and other designated location as needed. Maintain accurate and detailed sign-in and attendance sheet for program participants
- Minimum Requirements: Must possess and maintain valid State of California Guard Card, and must be a high school graduate with at least one years of relevant work experience. Previous work experience with diverse population and non-profits organization is strongly preferred.
Community Outreach Specialist
- Responsible for planning, development and implementation of the Greater Chinatown Corridor Project; develops, coordinates, and implements activities, meetings, and special events. Also responsible for acting as point person between City and Chinatown community representatives.
- Minimum Requirements: Must have a bachelor’s degree in public or business administration, marketing, public relations, social work, urban planning, human resources or a related field. Must have excellent written and verbal communication skills and be bilingual and biliterate in English and Chinese.

Fund Development
Fund Development Coordinator
- Responsible for providing administrative assistance in the daily operations of the Fund Development Department, preparing donor acknowledgement letters, and cultivating and managing volunteers.
- Minimum Requirements: Bachelor’s degree in communications or related fields preferred, college education with experience in related fields may be substituted, experience in events coordination and supervising volunteers, and excellent in MS Office suite.

HomeCare and Hospice
Administrative Assistant - Full Time
- Provides administrative support to the department. Answer phone calls from referrers, doctors’ offices, insurance payors, patients and clinical staff and facilitates assistance and support. Assists Intake Coordinator by checking patients’ insurance eligibility and obtaining authorizations from the insurance payor. Contacts clinicians to verify information.
- Orders medical supplies and tracks medical supply inventory. Produces monthly departmental calendars for meetings, on call RN, staff PTO, etc. Performs pre-bill audit, resolves claim holds, and manages OASIS chart review distribution to clinical staff, all for third-party billing, coding and OASIS review service. Produces month-end revenue reports for accounting and transmits OASIS, HIS, NOEs and CAHPs reports to Medicare. Performs other duties as assigned.
- Qualifications: Prefer college degree with at least one year of medical office experience; or high school graduate with at least two years of medical office experience. Knowledge of medical terminology strongly preferred. Knowledge of home health care and hospice systems and procedures preferred. Excellent time management skills and ability to multi-task. Demonstrate good communication skills and phone skills. Proficient in MS Office and the internet. Bilingual in English and Chinese preferred. Must pass background check.
Intake Coordinator - Full Time
- Accepts and evaluates inquiries for services from referrers, including assessment that patient’s needs can be safely addressed in the home, and that the patient qualifies for the service. Coordinates clinical staff schedules. Acts as point of contact with referrer until patient is assigned to a staff member. Prepares referral tracking and management reports monthly, or as requested.
- Qualifications: Current California Licensed Registered Nurse preferred. Prefer one year prior professional nursing experience. Home health and/or hospice experience a plus. Medical knowledge including the ability to recognize medical and social risk factors, and knowledge of chronic disease conditions and common treatment options.
- Ability to engage and work collaboratively with others, including patients, patients’ families, clinical team members, and community resources/partners. Excellent customer service and communication skills, both in person and on the phone. Cultural knowledge and sensitivity to the population being served.
- Able to learn and proficiently use multiple software packages, including electronic health records, referral tracking, MS Office and internet. Demonstrated critical thinking skills and ability to multi-task. Must pass health screening for TB clearance, physical examination and background check. Bilingual in English and Cantonese preferred but not required.
Physical Therapist - Regular On Call
- The physical therapist contracted or employed through the organization is responsible for providing physical therapy services and for adherence to all conditions outlined in the Service Employment Agreement.
- Qualifications: Possesses a degree from a baccalaureate or Masters program in physical therapy approved by an accredited organization. Meets personnel qualification stated in §418.114(b)(7). Licensed to practice as physical therapist within the state.
- At least two years of appropriate experience as a physical therapist. Home health/ hospice experience is preferred. Possesses and maintains current CPR certification. Must pass health screening for TB clearance, physical examination and background check. Must pass a strength test for physical fitness for the job: able to lift up to 40 lbs from floor to waist level.
- Bilingual in English and Chinese is a plus.
Chaplain - On-Call
- Provide spiritual care services to patients and their families, and hospice caregivers and staff, either directly or through coordination of care with other spiritual counselors. Develop and implement the bereavement plan of care.
- Qualifications: Graduate of accredited seminary or school of theology (BD, MDiv or equivalent theological degree), or degree in pastoral care. Comfortable in an interfaith setting, and able to accept different lifestyles, beliefs and values. Must be comfortable with death and dying and providing spiritual guidance in a hospice setting either at home, or at a SNF or Board and Care home. Demonstrates excellent observation, problem solving, verbal and written communications. Must pass health screening for TB clearance, physical examination, and background check. Bilingual in English and Chinese.
- Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Medical Social Worker - HCH On-Call
- Assesses the social, emotional, and economic needs of patients and/or their family members and provides medical social services to meet these needs. Approximately 90% of time will be spent in Hospice and 10% in HomeCare.
- Qualifications: Master of Social Work degree from a school of social work accredited or approved by the Council on Social Work Education. Coursework in oncology, death and dying, and grief counseling preferred. Minimum one year of social work experience in a healthcare setting. Current CPR certification. Must pass health screening for TB clearance, physical examination, and background check. Bilingual in English and Cantonese. Mandarin & Toishanese a plus.
- Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Occupational Therapist - Full-Time
- Provides occupational therapy services to maximize the patient’s independence in activities of daily living by training them in motor, perceptual and cognitive skills.
- Qualifications: Licensed by the California Board of Occupational Therapy. Experience in home health, public health, or acute care preferred. Bilingual in English and Cantonese. Mandarin a plus. Current CPR Certification. Must pass health screening for TB clearance, physical examination and background check.
- Familiar with different patient transferring techniques. Must pass a strength test for physical fitness for the job: able to lift up to 40lbs from floor to waist level.
- Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Registered Nurse- HomeCare Full-Time
- Provides skilled nursing assessment, planning and care in order to maximize the comfort and health of Home Care patients and families.
- Qualifications: Current California Licensed Registered Nurse with minimum one year professional nursing experience in home health, hospice, acute or subacute required. Current CPR certification. Must pass health screening for TB clearance, physical examination, and background check. Knowledgeable of OASIS. Bilingual in English and Cantonese. Mandarin & Toishanese a plus.
- Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Registered Nurse - Hospice On-Call
- Provides skilled nursing assessment, planning and care in order to maximize the comfort and health of Hospice patients and families.
- Qualifications: Must be currently licensed by the CA Board of Registered Nurses with minimum one year professional nursing experience in home health, hospice, acute or subacute care. Experience with oncology or hospice preferred. Must be able to cope with patient and family emotional stress and be tolerant of individual lifestyles without judgment. Currently CPR Certified. Must pass health screening for TB clearance, physical examination and background check. Computer proficiency in Microsoft Office 365, and ability to use electronic health record software. Knowledgeable of Medicare regulations. Bilingual in English and Cantonese. Mandarin & Toishanese a plus.
- Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Reimbursement Specialist
- Responsible for managing accurate, timely completion and submission of all the billing, collections, and accounts receivable functions of the organization.
- Qualifications: Minimum of 2 years experience in health care data entry and 1 year previous health care related billing experience, preferably in hospice and home care billing. Associate degree with emphasis in medical billing, medical coding, health information management or related field. May be substituted with 2 years of task-specific experience. Experience with medical billing software and/or multiple billing software packages. Proficient in MS Office and the internet. Must pass background check.
Registered Nurse - Hospice (Full-time)
- Responsible for providing skilled nursing assessment, planning and care in order to maximize the comfort and health of Hospice patients and families. Assesses and identifies patient and/or family needs and provides appropriate physical and emotional support in accordance with physician’s orders and plan of care. Responsible for developing, evaluating, and revising patient’s individualized plan of care in collaboration with Hospice and Palliative Medicine Physician and Director of Patient Care Services, and other members of the Interdisciplinary Group and patient’s primary care physician.
- Minimum Qualifications: Must be currently licensed by the CA Board of Registered Nurses and bilingual in English and Cantonese, with Mandarin & Taishanese as a plus. Must be able to cope with patient and family emotional stress and be tolerant of individual lifestyles without judgment and currently CPR certified.
Volunteer Coordinator - Part Time
- Responsible for planning, coordinating, and managing all volunteer program activities in the department.
- College degree, advanced degree in human services preferred, a minimum of two (2) years experience in a health care setting, and hospice and/or volunteer experience preferred. Ability to organize and develop volunteer hospice personnel for both patient and department needs and understand hospice philosophy.
Licensed Vocational Nurse (Temp, On-call)
- Performs the nursing care plan as directed by the Registered Nurse to maximize the comfort and health of Home Care patients and families.
- Minimum Qualifications: Current California Licensed Vocational Nurse and at least one year professional nursing experience in home health, hospice, acute or sub-acute preferred. Bilingual in English and Cantonese preferred. Mandarin & Toishanese a plus.
Speech Therapist (Per Diem)
- The speech–language pathologist, contracted or employed, is responsible for implementation of standards of care for speech language pathology services and for adherence to all conditions in the Service Agreement.
- Minimum Qualifications: Possesses a degree that includes an internship from an approved Master program in Speech- Language Pathology, or as required by applicable law and/or regulation. Meets personnel qualifications stated in §418.114(b)(4). A minimum of one year clinical experience in Speech–Language Pathology.

Housing Services
Custodian - Regular On Call
- Responsible for assisting in the operation of the Center and providing support to tenants during night time, weekends and/or holidays.
- Qualifications: Must be patient and able to work with seniors. Good communication and interpersonal skills. Bilingual in English and Cantonese. Must be able to work on holidays, weekends, evenings, and overnight shifts. Must pass a background check with a national sex offender screening. Must pass a strength test for physical fitness for the job: able to lift up to 50 lbs.
Assistant Manager - Full Time
- Assists the Director in the administration and daily operation of the Autumn Glow Alzheimer’s Care Home.
- Qualifications: Associate degree with at least two years of work experience community services. Bachelor’s degree preferred. Administrative and/or supervisory experience highly desirable.Must have or be able to obtain a RCFE Administrator Certificate within 6 months of employment.
- Sensitivity towards the needs of diverse ethnic groups and disabled clients, and ability to work with people of all socioeconomic backgrounds, particularly the elderly population. Must be bilingual in English and Cantonese.
- Must pass health screening for TB clearance, and have or obtain criminal record clearance and First Aid Certificate. Must have and maintain valid CA driver license, satisfactory driving record, and automobile insurance coverage as specified in Self Help’s policy.
Home Health Aide - Regular On Call
- Provides personal care services, supervision and domestic housekeeping services, and implements activities for residents in accordance with State regulations.
- Qualifications: High school graduate and adult care experience preferred. Home Health Aide Certificate highly preferred.
- Ability to work with people of all socioeconomic backgrounds particularly the elderly population. Familiar with different resident transferring techniques. Ability to communicate with simple English. Chinese language preferred but not required.
- Must pass health screening for TB clearance, and have or obtain criminal record clearance and First Aid Certificate. Must have and maintain valid CA driver license, satisfactory driving record, and automobile insurance coverage as specified in Self Help’s policy.

Human Resources
HR Manager - Full Time
- Responsible for overseeing day-to-day operations of the HR department, reviewing and improving workflow process, personnel policy planning, development and interpretation, application and compliance of regulatory requirements. Responsible for the development of talent acquisition strategy. Provides recommendations to improve hiring effectiveness based on industry recruiting best practices and trends.
- Minimum Qualifications: Must have a bachelor’s degree in Business Administration, Human Resources, Psychology or a related field. A master’s degree is preferred. Must have minimum of four years of progressive experience in HR, hands-on experience in various functions, including staffing and employment, compensation and benefits, employee relations, performance management, and HRIS.

Nutrition San Francisco
Center Coordinator - On Call
- Manages the daily operation of activities and services at a senior center.
- Qualifications: At least three years work experience in community services, self-motivated with leadership skills, proficient in Microsoft Office and the internet. Excellent interpersonal and communication skills and ability to work with older adults as well as individuals from diverse cultural and socio-economic backgrounds. Must be bilingual in English and Chinese (Cantonese/Mandarin). Must pass health screening for TB clearance and a strength test for physical fitness for the job: able to lift up to 35 pounds.
- Must acquire CPR and First Aid certificates within 3 months of employment and maintain current certificates thereafter. Must obtain certification in food safety (ServSafe) within 3 months from the date of employment. Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Outreach & Activity Coordinator - Full Time
- Responsible for the development, implementation and coordination of the Community Service Program Pilot.
- Qualifications: Bachelor’s degree in a Human Services field; or college education with a minimum of two years of work experience in implementing programs in a non-profit setting. Must possess strong self-motivation and ability to work with elderly people of all socioeconomic backgrounds; experience in working with seniors strongly preferred. Excellent leadership, organizational, interpersonal and public speaking skills. Must be bilingual and biliterate in English and Chinese (Cantonese and Mandarin), and able to demonstrate cultural awareness. Must be able to work on evenings and weekends. Must pass a strength test for physical fitness for the job (able to lift and/or carry 35 lbs) and be able to travel via public transportation or personal vehicle for performance of job duties.
Home Delivery Driver - On Call
- Picks up and delivers meals to meal sites; packages home-delivered meals at meal site(s) and delivers meals to clients on foot, by bus or by car.
- Minimum Qualifications: Must have at least two years of work experience. High school graduate preferred, and experience working with the elderly and/or food service is also preferred. Must have interest to work with seniors and adults with disabilities and be willing and able to climb stairs to the homes of clients.
Meal Site/ Home Delivery Worker-On call
- Responsible to package meals, deliver meals to homebound elderly, and perform other duties at the senior centers.
- Minimum Qualifications: Minimum one year of experience in community and food service. Must be bilingual in English & Cantonese.
Group Van Driver - Full Time
- Transports program participants.
- Minimum Qualifications: At least two years of work experience required. Experience working with the elderly preferred. Must have and maintain a valid CA Commercial Class B driver license. Minimum of two years of driving experience with satisfactory driving record.
Community Service Manager - Full Time
- Responsible for the overall planning, development and coordination of activities and fundraising events, and the supervision of Program Assistants and volunteers.
- Minimum Qualifications: Bachelor’s degree in Recreation, Liberal Arts or a Human Services field; or college education with a minimum of three years of work experience in implementing social, recreational or educational activities with older adults. Must be bilingual and bi-literate in English and Chinese (Cantonese and Mandarin).

HICAP San Mateo
Volunteer Coordinator
- Responsible to recruit, screen and train new volunteer counselors for San Mateo HICAP.
- Qualifications: Bachelor’s degree or equivalent training with a minimum of two years of experience working in senior services, preferably in a non-profit setting. Experience in counseling and/or working with volunteers preferred. Proficient in MS Office and the internet.
- Must complete HICAP counselor training and/or registration within 6 to 12 months of employment, depending on program needs. Knowledge of Medicare, Medi-Cal, Medigap, managed care, long-term care insurance and health care delivery systems preferred.
- Excellent verbal and written communication and interpersonal skills; and experience in group presentations. Bilingual in English and Chinese/Spanish preferred.
- Must have and maintain valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help’s policy.

Nutrition San Mateo
Program Assistant Full-Time
- Responsible for assisting in planning and implementing program activities and performing other duties at the center; and assisting congregate meal program and/or delivering meals for the home-delivered meals program.
- Minimum Requirements: Bachelor’s degree related to human services, or high school graduate with three years related work experience. Must have experience in providing health, social, and/or aging services in the community, especially with diverse communities and knowledge of community resources. Must be bilingual and biliterate in English and Chinese (Cantonese or Mandarin).

Social Services
Information and Assistance Specialist - Full-time
- Assists in the navigation of the home and community-based long-term care system; provides assessment, information, referral and assistance to older adults, adults with disabilities, and caregivers; performs follow-up to ensure delivery of services; collects, updates and shares information on community resources.
- Qualifications: Bachelor’s degree related to human services, or high school graduate with two years of related work experience. Experience in providing health, social, and/or aging services in the community, especially with diverse communities and knowledge of community resources. Sensitive to the needs of the elderly and disabled adults from diverse ethnic and minority cultures. Good problem-solving skills and ability to follow through. Excellent verbal and written communication and interpersonal skills. Bilingual and biliterate in English and Chinese (Cantonese and/or Mandarin). Proficient in MS Office and the internet.
- Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Case Management Program Supervisor - Full-Time
- Responsible for overseeing the case management program and family caregiver support program, providing case management services to seniors and adults with disabilities, and serving as the Acting Director in the absence of the Director.
- Bachelor’s degree in health, social work, counseling, psychology, gerontology, or related fields with extensive case management experience and some administrative/supervisory experience. Master’s degree strongly preferred.
- Knowledge, skills, and experience necessary to assess the consumer’s needs for services and to perform the core functions of case management.
- Sensitive to the needs of the elderly and disabled adults from diverse ethnic and minority cultures. Bilingual and biliterate in English and Chinese.
- Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Case Manager - Full Time
- Responsible to provide case management services to seniors and adults with disabilities and represent the program as a member of the Elder Abuse Consortium.
- Bachelor's degree in health, social work, counseling, psychology, gerontology, or other related fields. Case management experience may substitute for education.
- Knowledge, skills, and experience necessary to assess the consumer’s need for services and perform the core functions of case management. Training in and/or experience with elder abuse issues strongly preferred.
- Ability to communicate effectively with consumers or their representatives and staff of other service agencies, and to work as part of a multidisciplinary team of service providers on behalf of consumers.
- Sensitive to the needs of the elderly and disabled adults from diverse ethnic and minority cultures. Bilingual and biliterate in English and Chinese.
- Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.
Elder Care Worker - Part Time
- Responsible for providing personal care, homemaker and household chore services for the Elder Care at Home Program.
- Minimum Qualifications: Completion of Home Health Aide and Housekeeping training required with at least one year of related work experience. Ability to work independently and in a team environment. Must be bilingual in English and Chinese, pass health screening for TB clearance, have an interest in work with older adults and disabled adults and be able to travel via via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy. Familiarity with different patient transferring techniques. Must pass a strength test for physical fitness for the job: able to lift up to 40lbs from floor to waist level. First aid and CPR certificates preferred.