Careers

Who we are?

Self-Help for the Elderly promotes independence, well-being and dignity for older adults through culturally aligned services and programs in the San Francisco Bay Area. We envision a world where all elders have the respect, care, and support to lead dignified and vibrant lives.

Founded in 1966, each year we serve over 50,000 older adults in San Francisco, San Mateo, Santa Clara, Alameda and Contra Costa Counties by providing a compressive range of multicultural and multilingual services to empower seniors to help themselves and others. Over 90% of our clients come from low-income minority community.

What we do?

We currently have nine service departments specializing in Adult Day Services, Affordable Housing for Independent Seniors, Residential Care Facilities for the Elderly, Home Health Care Program, Hospice Care Program, Employment Training & Economic Development, Nutrition and Senior Centers, Social Services, and Health Insurance Counseling & Advocacy Program (HICAP).

Why Self-Help?

At Self-Help, we are firmly committed to the senior’s security, freedom, and peace of mind. If you enjoy working with seniors… if you believe in giving back to the community… if helping others makes you happy… come join us in making a difference together!

Equal Opportunity/ Affirmative Action Employer

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

San Francisco Fair Chance Ordinance

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Americans with Disabilities Act

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please email us at hr@selfhelpelderly.org or call (415) 677-7600 for special assistance.

Join Our Team and Benefit from Public Service Loan Forgiveness (PSLF)!

Are you passionate about making a difference in your community while working for a reputable organization? As an employee at Self-help for the Elderly, you may be eligible for the Public Service Loan Forgiveness (PSLF) program.

Benefits Package:

We offer a comprehensive benefits package including a multiple range of medical and dental plans, commuter benefits, flexible benefits plan, retirement plan, paid time off, paid holiday, and etc.

We are seeking the following positions:

• Administration

• Adult Day Services - ADS

  Social Worker

  • Self-Help for the Elderly is seeking a Social Worker who is responsible for assessing the social, emotional, and economic needs of Adult Day Services’ participants and providing social services to meet these needs.
  • Essential Functions: Interviews and screens referrals to determine the general appropriateness of prospective participants for the full assessment process and Adult Day program participation; provides referrals for persons not appropriate for Adult Day Services. Makes home visits to conduct intake and assessment; obtains all information needed to complete the enrollment process and completes the necessary paperwork. Coordinates transportation for potential participants to come in for the initial assessments by the Center’s multidisciplinary team; schedules the 3-day assessments with the potential participants upon approval of the transportation applications and receipt of physicians’ paperwork.

• Employment Training & Economic Development - San Francisco

  Support at Home Caregiver

  • Self-Help for the Elderly is seeking a Support at Home Program Caregiver who will provide non-medical, in-home assistance to eligible older adults and adults with disabilities, helping them maintain their independence and continue living safely in their homes. Caregivers assist clients with activities of daily living (ADLs), light housekeeping, and companionship services as outlined in individualized care plans.
  • Essential Functions: Assists clients with personal care tasks such as bathing, dressing, grooming, toileting, and mobility support. Provides light housekeeping, including laundry, dishwashing, and tidying living areas. Prepares and serves meals according to clients’ dietary needs and preferences.

  Housekeeper

  • Self-Help for the Elderly is seeking a Housekeeper who cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly using appropriate cleaning agents, equipment and appliances.
  • Essential Functions: Cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly. Uses appropriate cleaning agents, equipment and appliances during the course of cleaning. Performs house-cleaning duties in accordance with proper procedures and methods at a specified time period.

  Caregiver

  • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
  • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.

  Career Advisor (NAP)

  • Self-Help for the Elderly is seeking a Career Advisor (NAP) who is responsible for providing employment counseling, case management, WIOA eligibility determination, certification and assessment, training, placement, and retention services to program participants.
  • Essential Functions: Provides employment and job counseling services and case management to program participants; works with participants to develop individual employment plans and to provide job readiness and job skills assessments. Identifies vocational training and employment opportunities for program participants and makes referrals accordingly; provides one-on-one and group-based assistance to participants; works closely with vocational training providers and instructors to ensure that programs run properly and satisfactorily; maintains participant database including training schedule, attendance, test results, progress reports and other required documents; conducts workshops and provides complementary services as needed. Assists with training programs and related activities; collecting data; monitoring and preparing participant progress reports; conducting evaluation surveys; and updating flyers, brochures and employment training and services tools.

  Home Health Aide

  • Self-Help for the Elderly is seeking a Home Health Aide who monitors patient condition by observing physical and mental condition, intake and output, and exercise. Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
  • Essential Functions: Performs Home Health Aide duties in accordance with proper procedures and methods at specified time periods. Provides home care services to individuals at home or groups at board and care homes or other institutions. Provides non-medical personal care services, such as bathing, dressing and grooming, to individuals at home.

• Employment Training & Economic Development - San Mateo

  Caregiver

  • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
  • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.

• Employment Training & Economic Development - Alameda

• HICAP – San Francisco

  Program Support Assistant

  • Self-Help for the Elderly is seeking a Program Support Assistant who will support the day-to-day operations and assist in ensuring compliance with program requirements.
  • Essential Functions: Documents services/activities; updates computer data and records according to program protocols; prepares Public and Media reports for the California Department of Aging (CDA) and additional reports as requested; performs input to SHARP (PeerPlace). Maintains up-to-date, easily accessible records of the contact information of volunteers, sites, and referral sources; maintains mailing lists/labels for counselors, sites, and community partners. Provides administrative support to the volunteer program, including scheduling, communications, and data entry.

• HICAP – San Mateo

• Home Care and Hospice

  Quality Assurance Nurse

  • Self-Help for the Elderly is seeking a Quality Assurance Nurse who is responsible for evaluating clinical practices within Self-Help Home Care & Hospice and implementing changes for improvement. The Quality Assurance Nurse shall possess Home Health and Hospice Care patient assessment skills, analyzes data integrity and consistency of OASIS documentation and assessment processes, and provides case management, as needed.
  • Essential Functions: Consults with appropriate clinical staff to clarify any data integrity issues and works with clinicians to make appropriate corrections per organization policy. Works with the coding personnel to ensure appropriate ICD-10 coding and sequencing as it relates to the patient’s medical condition, including any co-morbidities, and works with clinical staff to clarify documentation and data integrity issues. Prospectively reviews all OASIS assessments, Plan of Care, Progress Notes, and Physician Orders to ensure appropriateness, completeness, and compliance with Federal and State regulations and organization policy. Utilizes OASIS variation or alert reports when reviewing OASIS data.

  Home Health Aide

  • Self-Help for the Elderly is seeking a Home Health Aide who provides hands-on personal care to patients and assists with activities of daily living in order to maintain the patient’s health or to facilitate treatment of the patient’s comfort, illness or injury.
  • Essential Functions: Assists patients with personal care such as skin, mouth, and hair care and bathing. Assists patients with using bathroom, commode, bedpan or urinal. Assists patients with getting in and out of bed/chair and assist with ambulation. Assists patients with prescribed exercises that have been taught by appropriate licensed health care personnel. Performs other activities taught by a health care professional for a specific patient. These may include changing colostomy bags, changing of non-sterile dressings, taking of vital signs, and non-sterile bowel and bladder hygiene care. The Aide shall not administer medications of any kind but shall report to the RN Case Manager any issues or concerns regarding medication management. Prepares meals, including therapeutic diets, and assist patients with eating. Performs specific household tasks that will facilitate the patient’s care at home.

  Physical Therapist

  • Self-Help for the Elderly is seeking a Physical Therapist who is pesponsible for providing physical therapy services and for adherence to all conditions outlined in the department Policy and Procedures.
  • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, PT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Physical Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, OT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.

  Registered Nurse Case Manager

  • Self-Help for the Elderly is seeking a Registered Nurse Case Manager who conducts comprehensive assessment, plans, organizes and directs and coordinates Home Care services, to meet the needs of patients and families within their homes and communities.
  • Essential Functions: Maintains good knowledge of and adheres to the agency’s policies and procedures, Nursing Practice Act, state and federal Regulations related to home health/hospice services, clinical procedures/protocols and acts upon all the requirements. Assumes responsibility for the overall care of assigned patients as a Case Manager, who coordinates patient care services between all disciplines of the healthcare team, including PT/OT, ST and MSW, as well as provides supervision to Certified Home Health Aids (CHHA). RN/Case Manager completes initial Comprehensive Assessment of patient and family to determine home care needs. Provides a complete Physical Assessment, including the history of current and previous illnesses, vaccinations, surgeries, etc. Requests SOC order from patient’s PCP, using SBAR protocol (describing situation/background of the patient, assessment findings and recommendations(order)).

  Licensed Vocational Nurse

  • Self-Help for the Elderly is seeking a Licensed Vocational Nurse who performs the nursing care plan as directed by the Registered Nurse Case Manager to maximize the comfort and health of Home Health/Hospice patients and families.
  • Essential Functions: Assists the RN Case Manager (RNCM) to ensure quality and safe delivery of home health /hospice nursing services. Performs the nursing care plan as directed by the Registered Nurse Case Manager including nursing services, treatments and preventative and rehabilitative procedures; performs procedures at a level of care standard within the medical community, scope of practice consistent with the Vocational Nursing Practice Act. Obtains data on physical, psychological, social and spiritual factors that may influence patient health status and incorporates that data into the plan of care; evaluates progress towards desired outcomes and updates the patient’s plan of care as appropriate to accommodate changing patient and family needs. Coordinates physical care of the patient by teaching and/or training patients, primary caregivers, volunteers, employed caregivers, and by providing direct care as appropriate. Communicates with RNCM on a regular basis regarding changes in the patient’s condition and/or needs; informs the RNCM of unusual or potentially problematic patient and family issues.

  Medical Social Worker

  • Self-Help for the Elderly is seeking a Medical Social Worker who will assess social and psychological needs of patients/families, and develops plan of care to assist patients and families/caregivers to cope with the social and emotional issues and practical arrangements related to the patient’s illness. The Medical Social Worker is responsible for the implementation of standards of care for medical social work services.
  • Essential Functions: Assesses the psychosocial status of patients related to the patient’s illness and environment and communicates findings to the registered nurse. Carries out social evaluations and plans interventions based on evaluation findings. Maintains clinical records on all patients referred to social work.

• Housing Department

  Home Health Aide

  • The Financial Coach is will provide personal care services, supervision and domestic housekeeping services, and implements activities for residents in accordance with state regulations.
  • Essential Functions: Performs laundry services – washes, dries, and folds residents’ clothes, sheets, towels, and other items as required. Performs personal care services such as dressing, grooming, bathing, toileting, and transferring residents. Transferring may involve lifting residents from bed to chair or chair to toilet/commode. Assists residents with medication.

• Housing Department - Alameda

  Property Manager

  • Self-Help for the Elderly is seeking a Property Manager who under the direction of the Housing & Community Development Director, the Property Manager is responsible for the overall operation of the property and the day-to-day implementation of Self-Help’s policies, procedures, and programs that will assure a well-managed, well-maintained property within established management operating and fiscal policies, and ensure compliance with all regulatory agencies and investors. This includes developing within the project a supportive environment for all residents, assuring the project's sound fiscal management, maintaining a high occupancy level, maintaining a clean, well-maintained building and grounds, managing the on-site staff and their duties, interacting with and supervising vendors, and, if applicable, working with outside agencies.
  • Essential Functions: Supervises maintenance and janitorial staff, including any contract or temporary personnel working at the property, whether paid or volunteer, to ensure completion and quality of product provided. Conducts annual property and unit inspections and ensures the preparation of preventative maintenance checklists for maintenance technicians to perform, ensures the completion of tasks on the checklists, and ensures all work is completed in a timely manner. Maintains full occupancy and ensures all vacant apartment turnover procedures are followed, and turnovers are accomplished within 7 days in a manner consistent with Self-Help’s standards, and the property’s budgetary goals and limitations.

  Janitor/Groundkeeper

  • Self-Help for the Elderly is seeking a Janitor/Groundkeeper who performs janitorial duties at the Lincoln Court Senior Apartments.
  • Essential Functions: Performs all janitorial duties including dusting, cleaning, mopping, sweeping, vacuuming, waxing, emptying of wastebaskets, packing & disposing of garbage bags, etc.; cleans the exterior & interior walls of the building, terraces, parking areas, sidewalks, windows, and management offices.Performs all janitorial duties including dusting, cleaning, mopping, sweeping, vacuuming, waxing, emptying of wastebaskets, packing & disposing of garbage bags, etc.; cleans the exterior & interior walls of the building, terraces, parking areas, sidewalks, windows, and management offices. Performs grounds maintenance including: mowing, trimming, weeding, raking, leaf disposal, watering. Prepares trash bins for recycling and compost pick-up. Washes and sanitizes the recycling and compost bins every week.

  Maintenance Technician/Night Manager

  • Self-Help for the Elderly is seeking a Maintenance Technician/Night Manager who under the direction of the Property Manager or Director of Housing, the Maintenance Technician performs a wide variety of Maintenance duties, including skilled plumbing, electrical, carpentry, painting, sheetrock repair, major appliance repair, refurbishing, and common area cleaning in housing projects designed to provide low-income seniors, special users, or other eligible individuals with unfurnished housing in multi-unit dwellings. This position is expected to be able to repair and maintain most items on a property without outside vendor assistance.
  • Essential Functions: Follows all vacant apartment turnover procedures, and turnovers are accomplished in 7 7-day timeframe and manner consistent with Self-Help Housing standards, and the property’s budgetary goals and limitations. Efficiently and effectively schedules work order requests, adhering to maintenance priorities. Follow up to ensure repairs were completed properly and in a timely, efficient, and courteous manner. Performs plumbing work, irrigation, and other work such as replacement of broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, draperies, locks, etc.; paints interior and exterior; performs carpentry work such as fitting doors, freeing windows, replacing and building shelves, sanding and refinishing floors, repair of concrete, masonry, roof, fencing, etc.

• Nutrition and Senior Centers - San Francisco

• Nutrition and Senior Centers - San Mateo

• Nutrition and Senior Centers - Sunnyvale

• Social Services

  Care Manager Aide

  • Self-Help for the Elderly is seeking a Care Manager Aide who is responsible for administrating and assisting the MSSP Team in the care management process under the supervision of the Care Manager to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducting intake/Screen on MSSP applicants. Completing the intake and application process. Providing information and assistance to the participant as needed. Purchasing and delivering items requested by the primary care manager.

  Case Manager Assistant

  • Self-Help for the Elderly is seeking a Case Manager Assistant who is responsible for providing and assisting with Case Management Services, and services to seniors and adults with disabilities.
  • Essential Functions: Provides direct client services and administrative assistance on DAS Case Management Program. Answers incoming phone calls for the Social Services Department. Prepares reports as required by funding sources.

  Case Manager

  • Self-Help for the Elderly is seeking a Case Manager who is responsible for providing case management services to seniors and adults with disabilities and representing the program as a member of the Elder Abuse Consortium.
  • Essential Functions: Provides case management services to seniors and adults with disabilities. Specific responsibilities include: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capabilities and limitations during a home visit; Developing a care plan based on the assessment;

  Case Management Program Supervisor

  • Self-Help for the Elderly is seeking a Case Management Program Supervisor who is responsible for overseeing the DAS Case Management program and providing case management services to seniors and adults with disabilities.
  • Essential Functions: Assist SCM to oversees the Case Management Program and Short-Term Home Care for the Older Adults program with DAS. Trains, supervises, and evaluates the program’s staff.

  Social Work Care Manager

  • Self-Help for the Elderly is seeking a Social Work Care Manager who will be responsible for providing case management services to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capacity and limitations during a home visit; Collaborating and consulting with the NCM in the development of the participant’s individualized care plan;

• Social Services - San Mateo

• Social Services - Sunnyvale

• Finance

  Accountant I

  • Self-Help for the Elderly is seeking an Accountant will assist the Fiscal Department with monthly billing, posting Accounts Payable, payroll and monthly closing.
  • Essential Functions: Responsible for timely and accurate billings to funders on a reimbursement cost billing, by units or any other type of billing as required by funders as assigned by the Controller. Responsible for application of accurate payments and collections to the appropriate accounts on a daily basis. Assists and coordinates funder audits, resolves discrepancies and audit findings, and recommends process changes as necessary.

• Fund Development Department

  Fund Development Specialist

  • Self-Help for the Elderly is seeking a Fund Development Specialist who writes grant proposals, liaises with media and external stakeholders, and assists with coordinating fundraising events. Responsible for event management and execution of all fundraising events and plans, and preparing for them in advance. Works with and supports the Fund Development Director in all department operations. Operationalizes the fundraising and marketing annual work plan. Progressive responsibilities in managing and supervising the Fund Development team and operations. Recruits, retains, manages, and supervises internal and external volunteers.
  • Essential Functions: Researches funding opportunities from government sources and other funders, write grant proposals and appeal letters and works cross-functionally with senior management and agency staff to prepare the timely submission of responses to funding opportunities and reports. Composes and publishes news articles about Self-Help for the Elderly. Liaises with media, external stakeholders, and vendors. Drafts press releases, creates public service announcement (PSA) pieces and prepares media kits.

  Fund Development Associate

  • Self-Help for the Elderly is seeking a Fund Development Associate who will support the daily operations of the Fund Development Department. Responsible for managing the donor database and donor gift processing promptly and with minimal error, conducting prospect research, maintaining shared documents and processes such as a grants and funder matrix tracker, writing funding proposals, and participating in and attending fundraising events, including planning and preparing for them in advance. Supports implementing the fundraising and marketing annual work plan and conducts competitor research. Recruits, retains, manages, and supervises internal and external volunteers.
  • Essential Functions: Manages and maintains the agency’s donors’ database, special events fundraising platforms, and prospect tracking system from data entry to report generation; donor data confidentiality and integrity, accuracy, and quality assurance; and data analysis on current and prospective donors. Troubleshoots problems, improves, documents overall processes and procedures, and ensures deadlines can be met even during periods of heavy gift volume. Administers donor gift processing, acknowledgment, and record keeping. Reconciles with the Finance Department in weekly, monthly, and yearly reports or as requested. Conducts prospects research internally for individual giving donors with the potential to give more using existing donor database and externally using various methodologies for institutional giving opportunities.

To apply: Please click on the job title to complete an online application.

For more information: Contact Human Resources Department at HR@selfhelpelderly.org.

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