Careers

Who we are?

Self-Help for the Elderly promotes independence, well-being and dignity for older adults through culturally aligned services and programs in the San Francisco Bay Area. We envision a world where all elders have the respect, care, and support to lead dignified and vibrant lives.

Founded in 1966, each year we serve over 40,000 older adults in San Francisco, San Mateo, Santa Clara and Alameda Counties by providing a compressive range of multicultural and multilingual services to empower seniors to help themselves and others. Over 90% of our clients come from low-income minority community.

What we do?

We currently have nine service departments specializing in Adult Day Services, Affordable Housing for Independent Seniors, Residential Care Facilities for the Elderly, Home Health Care Program, Hospice Care Program, Employment Training & Economic Development, Nutrition and Senior Centers, Social Services, and Health Insurance Counseling & Advocacy Program (HICAP).

Why Self-Help?

At Self-Help, we are firmly committed to the senior’s security, freedom, and peace of mind. If you enjoy working with seniors… if you believe in giving back to the community… if helping others makes you happy… come join us in making a difference together!

Equal Opportunity/ Affirmative Action Employer

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

San Francisco Fair Chance Ordinance

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Americans with Disabilities Act

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please email us at hr@selfhelpelderly.org or call (415) 677-7600 for special assistance.

Join Our Team and Benefit from Public Service Loan Forgiveness (PSLF)!

Are you passionate about making a difference in your community while working for a reputable organization? As an employee at Self-help for the Elderly, you may be eligible for the Public Service Loan Forgiveness (PSLF) program.

Benefits Package:

We offer a comprehensive benefits package including a multiple range of medical and dental plans, commuter benefits, flexible benefits plan, retirement plan, paid time off, paid holiday, and etc.

We are seeking the following positions:

• Adult Day Services - ADS

  Social Worker

  • Self-Help for the Elderly is seeking a Social Worker who is responsible for assessing the social, emotional, and economic needs of Adult Day Services’ participants and providing social services to meet these needs.
  • Essential Functions: Interviews and screens referrals to determine the general appropriateness of prospective participants for the full assessment process and Adult Day program participation; provides referrals for persons not appropriate for Adult Day Services. Makes home visits to conduct intake and assessment; obtains all information needed to complete the enrollment process and completes the necessary paperwork. Coordinates transportation for potential participants to come in for the initial assessments by the Center’s multidisciplinary team; schedules the 3-day assessments with the potential participants upon approval of the transportation applications and receipt of physicians’ paperwork.

  Program Aide

  • Self-Help for the Elderly is seeking a Program Aide who is responsible for providing personal care services, conducting group activities, preparing and distributing meals to Adult Day Services participants.
  • Essential Functions: Provides personal care services (e.g. toileting, transferring, personal hygiene and dressing) to participants under the supervision of the nursing staff. Escorts participants between the group vans and the center. Monitors participants’ conditions and behaviors and reports unusual observations to the appropriate staff and/or in the morning huddle.

• Employment Training & Economic Development - San Francisco

  Outreach Coordinator

  • Self-Help for the Elderly is seeking a Outreach Coordinator who is responsible for a wide range of coordination of the Department programs’ outreach, day-to-day delivery of direct services, and developing relationships with local communities, businesses, and organizations.
  • Essential Functions: Connects with different outreach activities for the Trusted Messenger Program to meet the program goal. Conduct essential information sharing to internal marketing team to post resource to different social media. Coordinating with different events to bring successful outreach activities in the designated service locations.

  Housekeeper

  • Self-Help for the Elderly is seeking a Housekeeper who cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly using appropriate cleaning agents, equipment and appliances.
  • Essential Functions: Cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly. Uses appropriate cleaning agents, equipment and appliances during the course of cleaning. Performs house-cleaning duties in accordance with proper procedures and methods at a specified time period.

  Caregiver

  • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
  • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.

  Career Advisor (NAP)

  • Self-Help for the Elderly is seeking a Career Advisor (NAP) who is responsible for providing employment counseling, case management, WIOA eligibility determination, certification and assessment, training, placement, and retention services to program participants.
  • Essential Functions: Provides employment and job counseling services and case management to program participants; works with participants to develop individual employment plans and to provide job readiness and job skills assessments. Identifies vocational training and employment opportunities for program participants and makes referrals accordingly; provides one-on-one and group-based assistance to participants; works closely with vocational training providers and instructors to ensure that programs run properly and satisfactorily; maintains participant database including training schedule, attendance, test results, progress reports and other required documents; conducts workshops and provides complementary services as needed. Assists with training programs and related activities; collecting data; monitoring and preparing participant progress reports; conducting evaluation surveys; and updating flyers, brochures and employment training and services tools.

  Home Health Aide

  • Self-Help for the Elderly is seeking a Home Health Aide who monitors patient condition by observing physical and mental condition, intake and output, and exercise. Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
  • Essential Functions: Performs Home Health Aide duties in accordance with proper procedures and methods at specified time periods. Provides home care services to individuals at home or groups at board and care homes or other institutions. Provides non-medical personal care services, such as bathing, dressing and grooming, to individuals at home.

• Employment Training & Economic Development - San Mateo

  Caregiver

  • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
  • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.

• HICAP – San Francisco

• HICAP – San Mateo

• Home Care and Hospice

  Physical Therapist

  • Self-Help for the Elderly is seeking a Physical Therapist who is pesponsible for providing physical therapy services and for adherence to all conditions outlined in the department Policy and Procedures.
  • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, PT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Physical Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, OT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.

  Physical Therapist Assistant

  • Self-Help for the Elderly is seeking a Physical Therapist Assistant who provides physical therapy services according to the Physician’s plan of care and under the supervision of a Physical Therapist to help patients relieve pain, improve the body’s movement and function, maintain cardiopulmonary function, and limit disabilities resulting from injury or disease.
  • Essential Functions: Provides direct physical therapy services and interventions in accordance with physician orders and patient’s plan of care, and under the supervision of a Licensed Physical Therapist. Treats patient to relieve pain, develop or restore function, maintain maximum performance. Directs and aids patients in active and passive therapeutic exercises, muscle reeducation, gait and functional training, transfer activities and prosthetic training.

  Occupational Therapist

  • Self-Help for the Elderly is seeking a Occupational Therapist who provides occupational therapy services to maximize the patient’s independence in activities of daily living by training them in motor, perceptual and cognitive skills.
  • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, OT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Occupational Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, PT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.

  Registered Nurse Case Manager

  • Self-Help for the Elderly is seeking a Registered Nurse Case Manager who conducts comprehensive assessment, plans, organizes and directs and coordinates Home Care services, to meet the needs of patients and families within their homes and communities.
  • Essential Functions: Maintains good knowledge of and adheres to the agency’s policies and procedures, Nursing Practice Act, state and federal Regulations related to home health/hospice services, clinical procedures/protocols and acts upon all the requirements. Assumes responsibility for the overall care of assigned patients as a Case Manager, who coordinates patient care services between all disciplines of the healthcare team, including PT/OT, ST and MSW, as well as provides supervision to Certified Home Health Aids (CHHA). RN/Case Manager completes initial Comprehensive Assessment of patient and family to determine home care needs. Provides a complete Physical Assessment, including the history of current and previous illnesses, vaccinations, surgeries, etc. Requests SOC order from patient’s PCP, using SBAR protocol (describing situation/background of the patient, assessment findings and recommendations(order)).

  Licensed Vocational Nurse

  • Self-Help for the Elderly is seeking a Licensed Vocational Nurse who performs the nursing care plan as directed by the Registered Nurse Case Manager to maximize the comfort and health of Home Health/Hospice patients and families.
  • Essential Functions: Assists the RN Case Manager (RNCM) to ensure quality and safe delivery of home health /hospice nursing services. Performs the nursing care plan as directed by the Registered Nurse Case Manager including nursing services, treatments and preventative and rehabilitative procedures; performs procedures at a level of care standard within the medical community, scope of practice consistent with the Vocational Nursing Practice Act. Obtains data on physical, psychological, social and spiritual factors that may influence patient health status and incorporates that data into the plan of care; evaluates progress towards desired outcomes and updates the patient’s plan of care as appropriate to accommodate changing patient and family needs. Coordinates physical care of the patient by teaching and/or training patients, primary caregivers, volunteers, employed caregivers, and by providing direct care as appropriate. Communicates with RNCM on a regular basis regarding changes in the patient’s condition and/or needs; informs the RNCM of unusual or potentially problematic patient and family issues.

• Housing Department

  Outreach Coordinator/Financial Coach

  • The Financial Coach is responsible for leading, coordinating, and supporting the implementation of financial coaching services programs for educating the community on basic finance concepts and general money scam practices.
  • Essential Functions: Coordinates and facilitates monthly program workshops and financial literacy workshops to recruit clients for one-to-one coaching opportunities. Conducts one-on-one counseling with participants, including working with each participant to assess their financial situation, goals, and needs. Assists participants in developing a budget and setting financial goals; produces written action plans that support their goals. Motivates participants to implement the established plan to improve their overall financial situation, and provide ongoing one-on-one support as needed to assist participants in meeting established goals and priorities; provides service and problem-solving assistance for participant inquiries and case management.

• Nutrition and Senior Centers - San Francisco

  Program Assistant

  • Self-Help for the Elderly is seeking a Program Assistant who will provide administrative and program support to the Nutrition and Seniors Center Department.
  • Essential Functions: Inputs participants’ data to SF DAS GetCare and SeniorDine databases. Assists the CHAMPSS coordinator in enrollment and issuing Senior Gold Cards and CHAMPSS cards. Collects, processes, tracks, and inputs voluntary meal donations from participants.

• Nutrition and Senior Centers - San Mateo

• Nutrition and Senior Centers - Sunnyvale

• Social Services

  Naturalization Program Specialist

  • Self-Help for the Elderly is seeking a Naturalization Program Specialist who is responsible for providing naturalization services to clients and conducting outreach for the program.
  • Essential Functions: Provides naturalization services such as completing N-400, N-600, AR-11 and I-90 applications; assisting in securing disability waivers; and providing information and referrals, case management, or counseling services as necessary. Assists the Citizenship Education Coordinator with civic engagement classes and citizenship test preparation. Disseminate information and promotes the utilization of naturalization services by conducting outreach to businesses, groups, and individuals; schedules and makes presentations to various target groups.

  Program Assistant

  • Self-Help for the Elderly is seeking a Program Assistant who will assists with coordinating and completing general program operational duties, including data entry, intakes, enrollments, forms filling, outreach, resources sharing, and survey administration under naturalization programs and services.
  • Essential Functions: Performs data collection and data entry to ensure data integrity with physical fillings within the Naturalization Program as required. Instructing eligible applicants in preparing required information to complete N-400, N-600, AR-11, and I-90 applications; assists in securing fee waivers and disability waivers for eligible applicants; and provides information and referrals, case management, or counseling services as necessary. Works closely with the ESL/Citizenship Instructors and Coordinator to assist with students’ enrollments.

  ESL/Citizenship Instructor

  • Self-Help for the Elderly is seeking a ESL/Citizenship Instructor who is responsible for conducting ESL/Citizenship educational classes in a hybrid format. Ensures classes are implemented in compliance with funders’ requirements. Maintains and improves the passing rate of newly naturalized US Citizens and promotes civic engagement.
  • Essential Functions: Conducts virtual or in-person ESL/Citizenship classes for adult and aging learners, maintains class attendance records, completes new students' registrations, and engages students in class activities under the ESL/Naturalization teaching curriculum. Develops and provides tutoring (including mock interview sessions) for upcoming interviewees. Works closely with other ESL/ Citizenship Instructors and Coordinator to assist with students’ enrollments and detect possible duplicates.

  Elder Care Worker

  • Self-Help for the Elderly is seeking a Elder Care Worker who provides personal care, homemaker and household chore services for the Elder Care at Home Program.
  • Essential Functions: Assists consumers in performing activities of daily living such as bathing, eating, dressing, ambulating or grooming. Prepares meals, washes laundry, shops for groceries, and performs light housework such as cleaning, dusting and vacuuming. Escorts clients to and from medical appointments. Performs heavy housework such as washing windows or cleaning appliances, yard work and sidewalk maintenance.

  Care Manager Aide

  • Self-Help for the Elderly is seeking a Care Manager Aide who is responsible for administrating and assisting the MSSP Team in the care management process under the supervision of the Care Manager to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducting intake/Screen on MSSP applicants. Completing the intake and application process. Providing information and assistance to the participant as needed. Purchasing and delivering items requested by the primary care manager.

  Case Manager

  • Self-Help for the Elderly is seeking a Case Manager who is responsible for providing case management services to seniors and adults with disabilities and representing the program as a member of the Elder Abuse Consortium.
  • Essential Functions: Provides case management services to seniors and adults with disabilities. Specific responsibilities include: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capabilities and limitations during a home visit; Developing a care plan based on the assessment;

  Case Management Program Supervisor

  • Self-Help for the Elderly is seeking a Case Management Program Supervisor who is responsible for overseeing the DAS Case Management program and providing case management services to seniors and adults with disabilities.
  • Essential Functions: Assist SCM to oversees the Case Management Program and Short-Term Home Care for the Older Adults program with DAS. Trains, supervises, and evaluates the program’s staff.

  Peer Ambassador

  • Self-Help for the Elderly is seeking a Peer Ambassador who conducts outreach activities and disseminate information about Department of Aging and Adult Services (DAS)-funded programs and services to organizations and individuals, including non-profits, faith-based organizations, businesses, health care providers, housing site coordinators and individuals who have contact with older adults and/or adults with disabilities living in the community.
  • Essential Functions: Attends required meetings and training workshops. Educates and informs seniors and adults with disabilities about DAS-funded programs and services available throughout the City and County of San Francisco. Conducts outreach activities in the targeted outer districts in the City to promote community awareness of the DAS programs and services.

  Nurse Care Manager

  • Self-Help for the Elderly is seeking a Nurse Care Manager who will provide skilled nursing assessment, planning and care to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducts in-depth assessments and/or reassessments covering medical, health, and rehabilitation concerns within the required deadlines. Certifies level of care determinations. Collaborates and consults with the SWCM in the development of the participant’s individualized care plan.

  Social Work Care Manager

  • Self-Help for the Elderly is seeking a Social Work Care Manager who will be responsible for providing case management services to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capacity and limitations during a home visit; Collaborating and consulting with the NCM in the development of the participant’s individualized care plan;

• Social Services - San Mateo

  Program Assistant

  • Self-Help for the Elderly is seeking a Program Assistant who is responsible for supporting the administrative functions, office duties for the department, providing support to naturalization and SF Connected services to clients as well as conducting outreach for the program.
  • Essential Functions: Provides naturalization services such as completing N-400, N-600, DS-11/82, AR-11 and I-90 applications; assisting in securing disability waivers; and providing information and referrals, case management or counseling services as necessary. Assists with civic engagement classes and citizenship test preparation. Provides information and promotes utilization of naturalization services by conducting outreach to businesses, groups, and individuals; schedules and makes presentations to various target groups.

• Social Services - Sunnyvale

• Finance

  Medi-Cal Biller/Accountant I

  • Self-Help for the Elderly is seeking an Accountant who is responsible for MSSP (Multipurpose Senior Services Program) billing and follow-up collections of all claims and taking actions as needed to ensure full payment for services rendered and Financial Reporting to CDA.
  • Essential Functions: Completes all claims billing for MSSP services, including Care Management, Care Support and Waiver Services. Monitors and reviews all Waiver Services provided to the clients. Conducts pre-billing audits to ensure the accuracy of documentation. Generates reports at the end of month close reflecting revenues, expenses, and accounts receivable and collections. Generates reports for CDA – monthly, quarterly and annually per CDA requirement. Communicates with the MSSP Team for all billing issues.

• Fund Development Department

  Fund Development Associate

  • Self-Help for the Elderly is seeking a Fund Development Associate who will support the daily operations of the Fund Development Department. Responsible for managing the donor database and donor gift processing promptly and with minimal error, conducting prospect research, maintaining shared documents and processes such as a grants and funder matrix tracker, writing funding proposals, and participating in and attending fundraising events, including planning and preparing for them in advance. Supports implementing the fundraising and marketing annual work plan and conducts competitor research. Recruits, retains, manages, and supervises internal and external volunteers.
  • Essential Functions: Manages and maintains the agency’s donors’ database, special events fundraising platforms, and prospect tracking system from data entry to report generation; donor data confidentiality and integrity, accuracy, and quality assurance; and data analysis on current and prospective donors. Troubleshoots problems, improves, documents overall processes and procedures, and ensures deadlines can be met even during periods of heavy gift volume. Administers donor gift processing, acknowledgment, and record keeping. Reconciles with the Finance Department in weekly, monthly, and yearly reports or as requested. Conducts prospects research internally for individual giving donors with the potential to give more using existing donor database and externally using various methodologies for institutional giving opportunities.

To apply: Please click on the job title to complete an online application.

For more information: Contact Human Resources Department at HR@selfhelpelderly.org.

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