Careers

Who we are?

Self-Help for the Elderly promotes independence, well-being and dignity for older adults through culturally aligned services and programs in the San Francisco Bay Area. We envision a world where all elders have the respect, care, and support to lead dignified and vibrant lives.

Founded in 1966, each year we serve over 40,000 older adults in San Francisco, San Mateo, Santa Clara and Alameda Counties by providing a compressive range of multicultural and multilingual services to empower seniors to help themselves and others. Over 90% of our clients come from low-income minority community.

What we do?

We currently have nine service departments specializing in Adult Day Services, Affordable Housing for Independent Seniors, Residential Care Facilities for the Elderly, Home Health Care Program, Hospice Care Program, Employment Training & Economic Development, Nutrition and Senior Centers, Social Services, and Health Insurance Counseling & Advocacy Program (HICAP).

Why Self-Help?

At Self-Help, we are firmly committed to the senior’s security, freedom, and peace of mind. If you enjoy working with seniors… if you believe in giving back to the community… if helping others makes you happy… come join us in making a difference together!

Equal Opportunity/ Affirmative Action Employer

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

San Francisco Fair Chance Ordinance

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Americans with Disabilities Act

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please email us at hr@selfhelpelderly.org or call (415) 677-7600 for special assistance.

Benefits Package:

We offer a comprehensive benefits package including a multiple range of medical and dental plans, commuter benefits, flexible benefits plan, retirement plan, paid time off, paid holiday, and etc.

We are seeking the following positions:

• Administration-IT

  Computer Instructor

  • Must have high school diploma; teaching and/or training experience preferred.
  • Current working knowledge of PC computer technology/equipment, smartphones, tablet computers, MS Office software applications, internet, online communication, and social media platforms.
  • Excellent oral communication and interpersonal skills and ability to work with older adults as well as individuals from diverse cultural and socio-economic backgrounds. Ability to effectively instruct senior learners on basic computer use and online programs using PC platforms or other personal computing devices.
  • Must be bilingual in English and Chinese (Cantonese or Mandarin), Russian, or Spanish. Biliterate in Chinese (Cantonese or Mandarin), Russian, or Spanish, a plus.
  • Must be available to work at least three days a week.
  • Must be self-motivated, patient, detail-oriented and able to follow through.
  • Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help’s policy.

• Administration-Finance

  Accountant I – TEAM & CHANGES & EVE

  • Self-Help for the Elderly is seeking an Accountant who is Responsible for billing & reconciling TEAM & CHANGES and EVE Programs, assist in the monthly program billing, counting cash collections, making deposits and posting transactions accurately and completely.
  • Bachelor’s degree in Accounting, Business Administration, or a related field with at least two years of experience in accounting and financial statement preparation.
  • Knowledge of non-profit GAAP and government funder regulations preferred.
  • Must be self-motivated, organized, detail-oriented and able to multi-task.
  • Excellent verbal and written communication and interpersonal skills.
  • Proficient in MS Office with emphasis on Excel and the internet.
  • Preferably with experience in using Great Plains Dynamics

• Adult Day Services - ADS

  Intake Coordinator

  • Self-Help for the Elderly is seeking a Program Aide who is responsible for food service programs and assist the intake and enrollment process of Adult Day Services.
  • Bachelor’s degree in Business Administration or a related field; or high school diploma with a minimum of three years of office experience. Program/service management and supervisory experiences strongly preferred. Basic secretarial skills and knowledge of word processing (in English and Chinese), spreadsheet, and database. Accounting experience highly desirable. Excellent organizational, interpersonal, verbal and written communication skills. Bilingual in English and Cantonese. Must have TB clearance within 12 months prior to employment and maintain clearance annually thereafter. Must pass a strength test for physical fitness for the job: able to lift or carry up to 50 lbs. Must have and maintain valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help’s policy.

  Program Aide

  • Self-Help for the Elderly is seeking a Program Aide who is responsible for providing personal care services, conducting group activities, preparing and distributing meals to Adult Day Services participants.
  • Qualifications: Experience in providing personal care to frail or disabled adults and/or experience in working with older adults with Alzheimer’s disease or dementia. Food service experience and previous experience working in a day care program preferred. California Home Health Aide certificate or Certified Nursing Assistant certificate highly preferred. Must be self-motivated and able to work in a team environment. Ability to communicate in Cantonese and simple English. Must pass a strength test for physical fitness for the job: able to lift up to 40 lbs from floor to waist level. Must have TB clearance within 12 months prior to employment and maintain clearance annually thereafter. Must acquire CPR and First Aid certificates within 6 months of employment and maintain current certificates thereafter.

  Social Worker

  • Self-Help for the Elderly is seeking a Social Worker responsible for assessing the social, emotional, and economic needs of Adult Day Services’ participants and providing social services to meet these needs.
  • Bachelor’s degree in social work with two years of experience providing social services in the field of aging, health, or long term care services; or master’s degree in social work, psychology, gerontology, or counseling and at least one year of work experience in the field of aging, health, or long term care. Knowledge of the physical, mental, and social needs of the elderly and disabled adults and demonstrated aptitude for working with frail older adults. Experiences in adult day services, counseling, and conducting assessments for individuals affected by dementia highly desirable. Experience in and/or ability to facilitate support groups. Good organizational, interpersonal, and communication skills. Bilingual in English and Cantonese; Mandarin a plus. Must have TB clearance within 12 months prior to employment and maintain clearance annually thereafter. Must acquire CPR and First Aid certificates within 6 months of employment and maintain current certificates thereafter. Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver's license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

  Activity Assistant

  • Self-Help for the Elderly is seeking an Activity Assistant responsible for creating and handling the logistics for daily, weekly, and monthly activities in an effort to engage the participants. Speak to participants to get feedback, manage resources, and deliver fun, safe activities while on time. Should be detail-oriented, observant, driven, creative, and caring and possess excellent interpersonal and time management skills; Ability to strive to stage entertaining, engaging activities that will appeal to the age and physical or emotional condition of the participants.
  • Qualifications: High School Diploma and certain certifications may be required. More education or experience with recreational activities, or related may be preferred. Job training and first aid and CPR training is necessary. Ability to pass a background check and drug screening. Physical finesses, ability to walk, dance, stand, lift, or meet other physical demands. Adaptability and strong organization and time management skills. Excellent resource management, computer, record keeping, interpersonal, decision-making, and verbal and written communication skills. Patience and compassion when dealing with others, especially those who are sick, injured, elderly, or from different backgrounds. Willingness to adhere to and enforce all safety policies and procedures.

  Psychiatric Consultant

  • Self-Help for the Elderly is seeking a Psychiatric Consultant responsible for providing counseling, consultation and training to staff and participants
  • Qualifications: Must be a licensed psychiatrist, clinical psychologist, psychiatric licensed clinical social worker (LCSW), or psychiatric nurse (i.e., a registered nurse with a graduate degree in psychiatric nursing and one year of psychiatric nursing experience within the past five years, or a registered nurse with a baccalaureate degree in nursing and three years of psychiatric nursing experience in an acute psychiatric setting or a psychiatric health facility, one year of which should have been within the past five years). Previous experience in working with the elderly or the chronically ill. Experience in home health, public health, or acute care and/or experience in working as a member of a multidisciplinary team highly desirable. Bilingual in English and Cantonese preferred. Must pass health screening for TB clearance.

  Physical Therapist

  • Self-Help for the Elderly is seeking a Physical Therapist responsible for Instructing participants in a therapeutic regime to maximize function of body parts and muscles and to maximize endurance.
  • Qualifications: Licensed by the California Board of Physical Therapist. One year of experience working with the frail elderly or the chronically ill. Experience in home health, public health, or acute care and/or experience in working as a member of a multidisciplinary team highly preferred. Excellent verbal and written communication and interpersonal skills. Bilingual in English and Chinese preferred. Familiar with different patient transferring techniques. Must pass a strength test for physical fitness for the job: able to lift up to 401bs from floor to waist level. Must have TB clearance within 12 months prior to employment and maintain clearance annually thereafter. Must acquire CPR and First Aid certificates within 6 months of employment and maintain current certificates thereafter. Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

• HomeCare and Hospice

  Community Liaison

  • Directs all daily marketing operations including providing direct oversight of the establishment and implementation of marketing initiatives. Ensures maximum third-party reimbursement through effective negotiation of service contracts with managed care organizations, government agencies, and other payers. Assists the Director of Patient Care Services/Administrator in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations. Continuously conducts market assessments and develops a comprehensive marketing plan designed to meet budgetary volume projections. Employs marketing and promotional initiatives to achieve budgetary volume projections. Establishes and maintains positive working relationships with current and potential referral and payer sources. Negotiates service pricing with insurance Case Managers and other payers within established financial and credit parameters. Recruits, selects, orients, and directly manages members of the marketing team. Builds and monitors community, customer, payer and patient perceptions of Self-Help Homecare & Hospice as a high-quality provider of services. Provides leadership in strategic planning including identifying opportunities for additional or improved services to address customer needs. Maintains comprehensive working knowledge of Self-Help Homecare & Hospice markets including government agencies, major payer groups, key referral sources, and competitor’s market positioning. Maintains comprehensive working knowledge in the field of marketing and shares information with appropriate organization personnel. Maintains comprehensive working knowledge of community resources and assists customers in accessing community resources should services not be provided by Self-Help Homecare & Hospice. Monitors and reports cost effectiveness of marketing efforts.
  • Qualifications: Bachelor's degree in Marketing, Business Administration, or related field, Masters degree preferred. At least three (3) years experience in health care marketing management preferably in hospice care operations. Demonstrated ability to supervise and direct professional and administrative personnel. Ability to market aggressively and deal tactfully with customers and the community. Knowledge of corporate business management. Demonstrates good communications skills, negotiation skills, and public relations skills. Demonstrates autonomy, organization, assertiveness, flexibility and cooperation in performing job responsibilities.

  Occupational Therapist

  • Evaluates patient's functional level, muscle strength and coordination using functional, perceptual and neurological tests. Assists in developing and updating the plan of care. Administers direct care, using various occupational therapy techniques and modalities. Instructs patients and families in areas of activity of daily living, energy conservation, work simplification techniques and other areas of occupational therapy. Communicates patient problems, therapy goals and interventions to patient’s physician, and other members of the HomeCare & Hospice teams. Evaluates the home environment and make appropriate recommendations. Participates in quality assurance and performance improvement activities, as necessary. Attends departmental meetings, case conferences and/or patient interdisciplinary group meetings and participates in in-service training. Informs the Supervisor of unusual or potentially problematic patient and family issues. Participates in agency and community programs as requested to promote professional growth and understanding of home health and/or hospice care. Maintains accurate and timely documentation of all care delivered and ensure compliance with local, state, and federal regulations. Supervises Certified Home Health Aide, as necessary within his or her scope of practice. Ensures SHE and SHHCH policies are followed in the performance of duties. Performs other duties as assigned.
  • Qualifications: Licensed by the California Board of Occupational Therapy. Experience in home health, public health, or acute care preferred. Ability to work both independently and as part of an interdisciplinary team. Bilingual in English and Cantonese. Mandarin a plus. Current CPR Certification. Must pass health screening for TB clearance, physical examination and background check. Familiar with different patient transferring techniques. Must pass a strength test for physical fitness for the job: able to lift up to 40lbs from floor to waist level. Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

  Physical Therapist Assistant

  • Self-Help for the Elderly is seeking a Nurse Therapist Assistant who provides therapy services upon physician order and under the supervision of a Physical Therapist to help patients relieve pain, improve the body’s movement and function, maintain cardiopulmonary function, and limit disabilities resulting from injury or disease. Actively participates in the implementation of the treatment program as developed by the supervising Physical Therapist, communicates the patient’s progress and response to treatment as appropriate and participates in discharge planning. Services are provided according to the plan of care, within the scope of practice for the Physical Therapist Assistant as defined by the Physical Therapy Practice Act. Maintains accurate and timely documentation.
  • Qualifications: Must be currently licensed by the Physical Therapy Board of California. Experience in home health, public health, or acute care preferred. Ability to work both independently and as part of an interdisciplinary team. Knowledge of MS Office and internet, and knowledge of/able to learn and proficiently use electronic health records software. Currently CPR certified. Bilingual in English and Cantonese a plus. Must pass health screening for TB clearance, physical examination and background check. Familiar with different patient transferring techniques. Must pass a strength test for physical fitness for the job: able to use upper extremities for support which routinely requires a pulling/lifting force of approximately 50 pounds to be generated in order to complete a safe transfer. Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

  Medical Social Worker

  • Self-Help for the Elderly is seeking a Medical Social Worker who assesses social and psychological needs of patients/families, and develops plan of care to assist patients and families/caregivers to cope with the social and emotional issues and practical arrangements related to the patient’s illness. (it is currently anticipated that approximately 75% of time will be spent in HomeCare and 25% in Hospice)
  • Qualifications: Master of Social Work degree from a school of social work accredited or approved by the Council on Social Work Education. Coursework in oncology, death and dying, and grief counseling preferred. Has a baccalaureate degree in social work from an institution accredited by the Council on Social Work Education; or a. baccalaureate degree in psychology, sociology, or other field related to social work and is supervised by an MSW; and b. Has 1 year of social work experience in a healthcare setting; c. Has a baccalaureate degree from a school of social work accredited by the Council on Social Work Education, is employed by the agency before December 2, 2008, and is not required to be supervised by an MSW. Minimum one year of social work experience in a health care setting. Home Health or Hospice experience a plus. Knowledge of chronic and acute disease and how it affects patient and family functioning. Knowledge of community resources and understanding of the influence of culture on health care. Comfortable in working with families in crisis, the frail elderly, the disabled and the terminally ill. Excellent oral and phone skills, and written documentation skills. Ability to work both independently and collaboratively as part of an interdisciplinary team. Ability to engage and work collaboratively and harmoniously with others, including patients, patients’ families clinical team members, and community resources/partners. Knowledge of MS Office and internet, and knowledge of/able to learn and proficiently use electronic health records software. Currently CPR certified. Must pass health screening for TB clearance, physical examination, and background check. Bilingual in English and Cantonese. Mandarin & Toishanese a plus. Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

  Registered Nurse - Home Care

  • Self-Help for the Elderly is seeking a Registered Nurse - Home Care responsible for providing skilled nursing assessment, planning and care in order to maximize the comfort and health of Home Care patients and families.
  • Qualifications: Current California Licensed Registered Nurse. Minimum one year professional nursing experience in home health, hospice, acute or sub-acute required. Ability to work both independently and as part of an interdisciplinary team. Current CPR certification. Must pass health screening for TB clearance, physical examination, and background check. Knowledgeable of OASIS. Bilingual in English and Chinese is a plus. Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

  Registered Nurse - Hospice

  • Self-Help for the Elderly is seeking a Registered Nurse - Hospice responsible for providing skilled nursing assessment, planning and care in order to maximize the comfort and health of Hospice patients and families.
  • Qualifications: Must be currently licensed by the CA Board of Registered Nurses. Prefer minimum one year professional nursing experience in home health, hospice, acute or sub-acute care. Experience with oncology or hospice preferred. Must be able to cope with patient and family emotional stress and be tolerant of individual lifestyles without judgment. Able to work both independently and as part of an interdisciplinary team. Currently CPR Certified. Must pass health screening for TB clearance, physical examination and background check. Computer proficiency in Microsoft Office 365, and ability to use electronic health record software. Knowledgeable of Medicare regulations. Bilingual in English and Chinese is a plus. Must be able to travel via public transportation or personal/department vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

  Physical Therapist

  • Self-Help for the Elderly is seeking a Physical Therapist contracted or employed through the organization is responsible for providing physical therapy services and for adherence to all conditions outlined in the Service Employment Agreement.
  • Qualifications: Possesses a degree from a baccalaureate or Masters program in physical therapy approved by an accredited organization. Meets personnel qualification stated in §418.114(b)(7). Licensed to practice as physical therapist within the state. At least two years of appropriate experience as a physical therapist. Home health/ hospice experience is preferred. Demonstrates good verbal and written communication, and organization skills. Possesses and maintains current CPR certification. Must pass health screening for TB clearance, physical examination and background check. Must pass a strength test for physical fitness for the job: able to lift up to 40 lbs from floor to waist level. Bilingual in English and Chinese is a plus. Must be able to travel via personal vehicle for performance of job duties. Must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

  Speech Therapist

  • Self-Help for the Elderly is seeking a speech–language pathologist, contracted or employed, is responsible for implementation of standards of care for speech language pathology services and for adherence to all conditions in the Service Agreement.
  • Qualifications: Possesses a degree that includes an internship from an approved Master program in Speech- Language Pathology, or as required by applicable law and/or regulation. Meets personnel qualifications stated in §418.114(b)(4). Meets the education and experience requirements for a Certificate of Clinical Competence in Speech- Language Pathology, granted by the American Speech- Language Hearing Association (ASHA). Is certified to practice Speech-Language Pathology. A minimum of one year clinical experience in Speech–Language Pathology. Demonstrates good verbal and written communication, and organization skills. Possesses and maintains current CPR certification. Must pass health screening for TB clearance, physical examination, and background check. Bilingual in English & Chinese preferred. Understands hospice philosophy and focus of patient care is comfort and maintenance of self in current residence. Must be able to travel via personal vehicle for performance of job duties. Must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

  Registered Nurse Coordinator

  • Self-Help for the Elderly is seeking a Registered Nurse Coordinator who is a professional, registered nurse responsible for all the clinical and quality activities of the organization. The Registered Nurse Coordinator has accountabilities for the monitoring, implementation, evaluation of processes and systems of the home health and hospice programs to meet regulatory, accreditation and standards of practice.
  • Qualifications: Registered nurse with current licensure to practice professional nursing in the State. Bachelor’s degree in Nursing from an accredited program by the National League for Nursing preferred. Three (3) to five (5) year's clinical nursing experience. (An emphasis in home care/hospice nursing is preferred). Excellent understanding of all aspects of clinical home health and hospice standards and practices including performance improvement, quality assessment, and utilization management. Is self-directed and able to work with minimal supervision. Has excellent coordination and communication skills. Must pass health screening for TB clearance and physical examination. Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

• Nutrition San Mateo

  Meal Site/Home Delivery Worker

  • Self-Help for the Elderly is seeking an Meal Site/Home Delivery Worker who provides food services and performs other duties at the senior center.
  • Qualifications: Minimum one year of experience in community and food service. Experience in food production or catering, preferred. Must be bilingual in English and Chinese. Good communication skills. Must pass a strength test for physical fitness for the job: ability to lift up to 50 pounds. Must pass health screening for TB clearance. Must obtain certification in food safety (ServSafe) within 3 months from the date of employment

• Nutrition and Senior Centers

  Center Coordinator

  • Self-Help for the Elderly is seeking an Center Coordinator who is responsible for managing the daily operation of activities and services at a senior center.
  • Qualifications: College degree preferred or high school graduated with at least three years work experience in community services. Must be self-motivated and possess leadership skills. Excellent interpersonal and communication skills and ability to work with older adults as well as individuals from diverse cultural and socio-economic backgrounds. Must be bilingual in English and Chinese (Cantonese/Mandarin). Proficiency in Microsoft Office and the internet. Must pass health screening for TB clearance. Must pass a strength test for physical fitness for the job: able to lift up to 35 pounds. Must acquire CPR and First Aid certificates within 3 months of employment and maintain current certificates thereafter. Must be able to travel via public transportation or personal vehicle for performance of job duties. If driving, must have and maintain a valid CA driver license, satisfactory driving record, and auto insurance coverage as specified in Self-Help's policy.

  Meal Site/Home Delivery Worker

  • Self-Help for the Elderly is seeking an Meal Site/Home Delivery Worker who provides food services and performs other duties at the senior center.
  • Qualifications: Minimum one year of experience in community and food service. Experience in food production or catering, preferred. Must be bilingual in English and Chinese. Good communication skills. Must pass a strength test for physical fitness for the job: ability to lift up to 50 pounds. Must pass health screening for TB clearance. Must obtain certification in food safety (ServSafe) within 3 months from the date of employment

  Home Delivery Driver

  • Self-Help for the Elderly is seeking a Home Delivery driver that delivers meals to congregate meal sites and home delivery program participants.
  • Qualifications: High school graduate with at least two years of work experience required. Experience working with the elderly and/or food service preferred. Must have and maintain a valid CA driver license. Minimum of two years of driving experience with satisfactory driving record. Must have interest to work with seniors and adults with disabilities and be willing and able to climb stairs to the homes of clients. Ability to work in a team environment. Bilingual in English and Chinese. Must pass a strength test for physical fitness for the job; able to lift and/or carry up to 50 pounds. Must pass a drug test.

To apply: Please click on the job title to complete an online application.

For more information: Contact Human Resources Department at HR@selfhelpelderly.org.

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