Careers

Who we are?

Self-Help for the Elderly promotes independence, well-being and dignity for older adults through culturally aligned services and programs in the San Francisco Bay Area. We envision a world where all elders have the respect, care, and support to lead dignified and vibrant lives.

Founded in 1966, each year we serve over 50,000 older adults in San Francisco, San Mateo, Santa Clara, Alameda and Contra Costa Counties by providing a compressive range of multicultural and multilingual services to empower seniors to help themselves and others. Over 90% of our clients come from low-income minority community.

What we do?

We currently have nine service departments specializing in Adult Day Services, Affordable Housing for Independent Seniors, Residential Care Facilities for the Elderly, Home Health Care Program, Hospice Care Program, Employment Training & Economic Development, Nutrition and Senior Centers, Social Services, and Health Insurance Counseling & Advocacy Program (HICAP).

Why Self-Help?

At Self-Help, we are firmly committed to the senior’s security, freedom, and peace of mind. If you enjoy working with seniors… if you believe in giving back to the community… if helping others makes you happy… come join us in making a difference together!

Equal Opportunity/ Affirmative Action Employer

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

San Francisco Fair Chance Ordinance

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Americans with Disabilities Act

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please email us at hr@selfhelpelderly.org or call (415) 677-7600 for special assistance.

Join Our Team and Benefit from Public Service Loan Forgiveness (PSLF)!

Are you passionate about making a difference in your community while working for a reputable organization? As an employee at Self-help for the Elderly, you may be eligible for the Public Service Loan Forgiveness (PSLF) program.

Benefits Package:

We offer a comprehensive benefits package including a multiple range of medical and dental plans, commuter benefits, flexible benefits plan, retirement plan, paid time off, paid holiday, and etc.

We are seeking the following positions:

• Administration

• Adult Day Services - ADS

  Social Worker

  • Self-Help for the Elderly is seeking a Social Worker who is responsible for assessing the social, emotional, and economic needs of Adult Day Services’ participants and providing social services to meet these needs.
  • Essential Functions: Interviews and screens referrals to determine the general appropriateness of prospective participants for the full assessment process and Adult Day program participation; provides referrals for persons not appropriate for Adult Day Services. Makes home visits to conduct intake and assessment; obtains all information needed to complete the enrollment process and completes the necessary paperwork. Coordinates transportation for potential participants to come in for the initial assessments by the Center’s multidisciplinary team; schedules the 3-day assessments with the potential participants upon approval of the transportation applications and receipt of physicians’ paperwork.

  Registered Dietitian

  • Self-Help for the Elderly is seeking a Registered Dietitian who is responsible for menu development, preparation of nutrition education activities, and developing of in-service training for nutrition programs in San Francisco, San Mateo County, and Santa Clara County. Assists with supervising department staff and overseeing operations for compliance as needed.
  • Essential Functions: Works with caterers to develop and certify menus to meet the funder’s guidelines and clients’ needs; works with program staff on menu substitutions for special events. Certifies menu substitutions and keeps documents on file. Submits Nutrition Program menus and nutrition analysis to the Department of Disabilities and Aging Services (DAS) of San Francisco, San Mateo, and Santa Clara Counties. Works with program managers to complete DAS nutrition compliance. Ensure nutrition sites comply with federal, state, and local regulations and standards.

• Employment Training & Economic Development - San Francisco

  Support at Home Caregiver

  • Self-Help for the Elderly is seeking a Support at Home Program Caregiver who will provide non-medical, in-home assistance to eligible older adults and adults with disabilities, helping them maintain their independence and continue living safely in their homes. Caregivers assist clients with activities of daily living (ADLs), light housekeeping, and companionship services as outlined in individualized care plans.
  • Essential Functions: Assists clients with personal care tasks such as bathing, dressing, grooming, toileting, and mobility support. Provides light housekeeping, including laundry, dishwashing, and tidying living areas. Prepares and serves meals according to clients’ dietary needs and preferences.

  Housekeeper

  • Self-Help for the Elderly is seeking a Housekeeper who cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly using appropriate cleaning agents, equipment and appliances.
  • Essential Functions: Cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly. Uses appropriate cleaning agents, equipment and appliances during the course of cleaning. Performs house-cleaning duties in accordance with proper procedures and methods at a specified time period.

  Caregiver

  • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
  • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.

  Career Advisor (NAP)

  • Self-Help for the Elderly is seeking a Career Advisor (NAP) who is responsible for providing employment counseling, case management, WIOA eligibility determination, certification and assessment, training, placement, and retention services to program participants.
  • Essential Functions: Provides employment and job counseling services and case management to program participants; works with participants to develop individual employment plans and to provide job readiness and job skills assessments. Identifies vocational training and employment opportunities for program participants and makes referrals accordingly; provides one-on-one and group-based assistance to participants; works closely with vocational training providers and instructors to ensure that programs run properly and satisfactorily; maintains participant database including training schedule, attendance, test results, progress reports and other required documents; conducts workshops and provides complementary services as needed. Assists with training programs and related activities; collecting data; monitoring and preparing participant progress reports; conducting evaluation surveys; and updating flyers, brochures and employment training and services tools.

  Home Health Aide

  • Self-Help for the Elderly is seeking a Home Health Aide who monitors patient condition by observing physical and mental condition, intake and output, and exercise. Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
  • Essential Functions: Performs Home Health Aide duties in accordance with proper procedures and methods at specified time periods. Provides home care services to individuals at home or groups at board and care homes or other institutions. Provides non-medical personal care services, such as bathing, dressing and grooming, to individuals at home.

• Employment Training & Economic Development - San Mateo

  Caregiver

  • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
  • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.

• Employment Training & Economic Development - Alameda

• HICAP – San Francisco

• HICAP – San Mateo

• Home Care and Hospice

  Manager of Provider Relations

  • Self-Help for the Elderly is seeking a Manager of Provider Relations who is responsible for managing all aspects of the department’s marketing, including managing the members of the marketing team, establishing and maintaining positive relationships with customers and referral sources, responding to customer requests and concerns, and negotiating service contracts with managed care organizations, government agencies, and other payers.
  • Essential Functions: Directs all daily marketing operations, including providing direct oversight of the establishment and implementation of marketing initiatives. Ensures maximum third-party reimbursement through effective negotiation of service contracts with managed care organizations, government agencies, and other payers. Assists the Director of Patient Care Services/Administrator in establishing organization volume projections in the annual budget and in establishing allocations for the marketing department. Monitors allocation of resources according to budgetary limitations.

  Quality Assurance Nurse

  • Self-Help for the Elderly is seeking a Quality Assurance Nurse who is responsible for evaluating clinical practices within Self-Help Home Care & Hospice and implementing changes for improvement. The Quality Assurance Nurse shall possess Home Health and Hospice Care patient assessment skills, analyzes data integrity and consistency of OASIS documentation and assessment processes, and provides case management, as needed.
  • Essential Functions: Consults with appropriate clinical staff to clarify any data integrity issues and works with clinicians to make appropriate corrections per organization policy. Works with the coding personnel to ensure appropriate ICD-10 coding and sequencing as it relates to the patient’s medical condition, including any co-morbidities, and works with clinical staff to clarify documentation and data integrity issues. Prospectively reviews all OASIS assessments, Plan of Care, Progress Notes, and Physician Orders to ensure appropriateness, completeness, and compliance with Federal and State regulations and organization policy. Utilizes OASIS variation or alert reports when reviewing OASIS data.

  Home Health Aide

  • Self-Help for the Elderly is seeking a Home Health Aide who provides hands-on personal care to patients and assists with activities of daily living in order to maintain the patient’s health or to facilitate treatment of the patient’s comfort, illness or injury.
  • Essential Functions: Assists patients with personal care such as skin, mouth, and hair care and bathing. Assists patients with using bathroom, commode, bedpan or urinal. Assists patients with getting in and out of bed/chair and assist with ambulation. Assists patients with prescribed exercises that have been taught by appropriate licensed health care personnel. Performs other activities taught by a health care professional for a specific patient. These may include changing colostomy bags, changing of non-sterile dressings, taking of vital signs, and non-sterile bowel and bladder hygiene care. The Aide shall not administer medications of any kind but shall report to the RN Case Manager any issues or concerns regarding medication management. Prepares meals, including therapeutic diets, and assist patients with eating. Performs specific household tasks that will facilitate the patient’s care at home.

  Physical Therapist

  • Self-Help for the Elderly is seeking a Physical Therapist who is pesponsible for providing physical therapy services and for adherence to all conditions outlined in the department Policy and Procedures.
  • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, PT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Physical Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, OT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.

  Registered Nurse Case Manager

  • Self-Help for the Elderly is seeking a Registered Nurse Case Manager who conducts comprehensive assessment, plans, organizes and directs and coordinates Home Care services, to meet the needs of patients and families within their homes and communities.
  • Essential Functions: Maintains good knowledge of and adheres to the agency’s policies and procedures, Nursing Practice Act, state and federal Regulations related to home health/hospice services, clinical procedures/protocols and acts upon all the requirements. Assumes responsibility for the overall care of assigned patients as a Case Manager, who coordinates patient care services between all disciplines of the healthcare team, including PT/OT, ST and MSW, as well as provides supervision to Certified Home Health Aids (CHHA). RN/Case Manager completes initial Comprehensive Assessment of patient and family to determine home care needs. Provides a complete Physical Assessment, including the history of current and previous illnesses, vaccinations, surgeries, etc. Requests SOC order from patient’s PCP, using SBAR protocol (describing situation/background of the patient, assessment findings and recommendations(order)).

  Licensed Vocational Nurse

  • Self-Help for the Elderly is seeking a Licensed Vocational Nurse who performs the nursing care plan as directed by the Registered Nurse Case Manager to maximize the comfort and health of Home Health/Hospice patients and families.
  • Essential Functions: Assists the RN Case Manager (RNCM) to ensure quality and safe delivery of home health /hospice nursing services. Performs the nursing care plan as directed by the Registered Nurse Case Manager including nursing services, treatments and preventative and rehabilitative procedures; performs procedures at a level of care standard within the medical community, scope of practice consistent with the Vocational Nursing Practice Act. Obtains data on physical, psychological, social and spiritual factors that may influence patient health status and incorporates that data into the plan of care; evaluates progress towards desired outcomes and updates the patient’s plan of care as appropriate to accommodate changing patient and family needs. Coordinates physical care of the patient by teaching and/or training patients, primary caregivers, volunteers, employed caregivers, and by providing direct care as appropriate. Communicates with RNCM on a regular basis regarding changes in the patient’s condition and/or needs; informs the RNCM of unusual or potentially problematic patient and family issues.

  Medical Social Worker

  • Self-Help for the Elderly is seeking a Medical Social Worker who will assess social and psychological needs of patients/families, and develops plan of care to assist patients and families/caregivers to cope with the social and emotional issues and practical arrangements related to the patient’s illness. The Medical Social Worker is responsible for the implementation of standards of care for medical social work services.
  • Essential Functions: Assesses the psychosocial status of patients related to the patient’s illness and environment and communicates findings to the registered nurse. Carries out social evaluations and plans interventions based on evaluation findings. Maintains clinical records on all patients referred to social work.

• Housing Department

  Home Health Aide

  • The Financial Coach is will provide personal care services, supervision and domestic housekeeping services, and implements activities for residents in accordance with state regulations.
  • Essential Functions: Performs laundry services – washes, dries, and folds residents’ clothes, sheets, towels, and other items as required. Performs personal care services such as dressing, grooming, bathing, toileting, and transferring residents. Transferring may involve lifting residents from bed to chair or chair to toilet/commode. Assists residents with medication.

• Nutrition and Senior Centers - San Francisco

  Program Coordinator

  • Self-Help for the Elderly is seeking a Program Coordinator responsible for the administration and coordination of Home Delivered Meals Program and DAAS Transportation; and support other programs of Nutrition and Senior Centers as required.
  • Essential Functions: Coordinates the Home Delivered Meals Program and DAS Transportation Program. Provides quality service to clients by phone and e-mail according to policies and regulations. Coordinates and/or performs assessments, surveys, evaluations and follow-up Home Delivered Meals and Paratransit participants. Enters trip bookings, generates manifests and compiles reports in the Trapeze transportation system. Ensures on-time group van service is provided to DAS passengers.

  Program Assistant

  • Self-Help for the Elderly is seeking a Program assistant who provides administrative and program support to the Nutrition and Seniors Center Department.
  • Essential Functions: Inputs participants’ data to SF DAS GetCare. Collects, processes, tracks, and inputs voluntary meal donations from participants. Coordinates and collects supporting documents and reports for monthly invoicing to funding sources.

  HDM Program Assistant

  • Self-Help for the Elderly is seeking a Home Delivered Meals Program Assistant who assists the manager and coordinator in daily Home Delivered Meal program operations.
  • Essential Functions: Conducts HDM consumer intake according to waitlist policies and procedures. Conducts in-home assessments for seniors to evaluate their need for HDM and their functions in various areas. Inputs HDM client personal data and program data in Get Care.

  Group Van Driver

  • Self-Help for the Elderly is seeking a Group Van Driver who will transport program participants to activity centers, the Adult Day Care Center, grocery stores, and event locations.
  • Essential Functions: Picks up and transports program participants for program activities and events. Adheres to driver operating standards and procedures as required by San Francisco Paratransit. Observes the specific conditions and needs of clients, especially safety on the bus. Provides appropriate assistance and referrals.

• Nutrition and Senior Centers - San Mateo

• Nutrition and Senior Centers - Sunnyvale

• Social Services

  Senior Escort Service Worker

  • Self-Help for the Elderly is seeking a Senior Escort Service Worker who will escort services to clients who need escort services to perform activities such as going to the bank, grocery shopping, medical or dental appointments, senior centers, etc.
  • Essential Functions: Provides escort services to seniors and adults with disabilities to perform activities such as bank, grocery shopping, medical or dental appointments, senior centers, etc. Meets seniors and travels with them to activities. Confirms referral information with the supervisor in regard to the client’s information, meeting date, time, and location. Based on referral locations and demand, plans out the route accordingly. Escort services can be on a one-to-one basis or with multiple seniors if possible.

  Senior Escort Driver

  • Self-Help for the Elderly is seeking a Senior Escort Driver who provides transportation to senior escort clients
  • Essential Functions: Transports clients to and from destinations. Teams with the Senior Escort Service Workers to assist clients in getting on and off the vehicle. Arrives at destinations on schedule. Researches and plans for traffic, construction and weather delays. Uses navigation applications to determine the best route. Interacts with clients professionally at all times. Follows the driver operating standards and procedures.

  Elder Care Worker

  • Self-Help for the Elderly is seeking a Elder Care Worker who provides personal care, homemaker and household chore services for the Elder Care at Home Program.
  • Essential Functions: Assists consumers in performing activities of daily living such as bathing, eating, dressing, ambulating or grooming. Prepares meals, washes laundry, shops for groceries, and performs light housework such as cleaning, dusting and vacuuming. Escorts clients to and from medical appointments. Performs heavy housework such as washing windows or cleaning appliances, yard work and sidewalk maintenance.

  Care Manager Aide

  • Self-Help for the Elderly is seeking a Care Manager Aide who is responsible for administrating and assisting the MSSP Team in the care management process under the supervision of the Care Manager to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducting intake/Screen on MSSP applicants. Completing the intake and application process. Providing information and assistance to the participant as needed. Purchasing and delivering items requested by the primary care manager.

  Case Manager Assistant

  • Self-Help for the Elderly is seeking a Case Manager Assistant who is responsible for providing and assisting with Case Management Services, and services to seniors and adults with disabilities.
  • Essential Functions: Provides direct client services and administrative assistance on DAS Case Management Program. Answers incoming phone calls for the Social Services Department. Prepares reports as required by funding sources.

  Case Manager

  • Self-Help for the Elderly is seeking a Case Manager who is responsible for providing case management services to seniors and adults with disabilities and representing the program as a member of the Elder Abuse Consortium.
  • Essential Functions: Provides case management services to seniors and adults with disabilities. Specific responsibilities include: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capabilities and limitations during a home visit; Developing a care plan based on the assessment;

  Program Supervisor

  • Self-Help for the Elderly is seeking a Program Supervisor who will manage and oversees the DAS Case Management and Support at home Program.Providing case management services to seniors and adults with disabilities.
  • Essential Functions: Responsible for the planning, development and implementation of the Case Management and Support at home Program, as well as quality services of the Social Services Program. Assists with overseeing related programming and analyzes program performance data; ensures service quality and meeting program goals. Identifies areas for improvement and recommends changes as needed. Trains, supervises, and evaluates the program’s staff.

  Nurse Care Manager

  • Self-Help for the Elderly is seeking a Nurse Care Manager who will provide skilled nursing assessment, planning and care to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducts in-depth assessments and/or reassessments covering medical, health, and rehabilitation concerns within the required deadlines. Certifies level of care determinations. Collaborates and consults with the SWCM in the development of the participant’s individualized care plan.

  Social Work Care Manager

  • Self-Help for the Elderly is seeking a Social Work Care Manager who will be responsible for providing case management services to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capacity and limitations during a home visit; Collaborating and consulting with the NCM in the development of the participant’s individualized care plan;

  Information & Assistance Specialist

  • Self-Help for the Elderly is seeking a Information & Assistance Specialist who will assist in the navigation of the home and community-based long-term care system; provides assessment, information, referral and assistance to older adults, adults with disabilities, and caregivers; performs follow-up to ensure delivery of services; collects, updates and shares information on community resources.
  • Essential Functions: Conducts basic needs assessments of older adults and disabled adults to provide them with information and/or referrals to agencies which offer services that match their needs. Assists consumers in accessing needed services and advocates on their behalf when the requests do not require short-term casework level of assistance (e.g. contacting agencies on behalf of clients, filling out forms, writing letters, or making phone calls to set up or confirm appointments). Provides follow-up with consumers and/or agencies to ensure that needed services were received by consumers.

• Social Services - San Mateo

• Social Services - Sunnyvale

• Finance

• Fund Development Department

  Fund Development Specialist

  • Self-Help for the Elderly is seeking a Fund Development Specialist who writes grant proposals, liaises with media and external stakeholders, and assists with coordinating fundraising events. Responsible for event management and execution of all fundraising events and plans, and preparing for them in advance. Works with and supports the Fund Development Director in all department operations. Operationalizes the fundraising and marketing annual work plan. Progressive responsibilities in managing and supervising the Fund Development team and operations. Recruits, retains, manages, and supervises internal and external volunteers.
  • Essential Functions: Researches funding opportunities from government sources and other funders, write grant proposals and appeal letters and works cross-functionally with senior management and agency staff to prepare the timely submission of responses to funding opportunities and reports. Composes and publishes news articles about Self-Help for the Elderly. Liaises with media, external stakeholders, and vendors. Drafts press releases, creates public service announcement (PSA) pieces and prepares media kits.

  Fund Development Associate

  • Self-Help for the Elderly is seeking a Fund Development Associate who will support the daily operations of the Fund Development Department. Responsible for managing the donor database and donor gift processing promptly and with minimal error, conducting prospect research, maintaining shared documents and processes such as a grants and funder matrix tracker, writing funding proposals, and participating in and attending fundraising events, including planning and preparing for them in advance. Supports implementing the fundraising and marketing annual work plan and conducts competitor research. Recruits, retains, manages, and supervises internal and external volunteers.
  • Essential Functions: Manages and maintains the agency’s donors’ database, special events fundraising platforms, and prospect tracking system from data entry to report generation; donor data confidentiality and integrity, accuracy, and quality assurance; and data analysis on current and prospective donors. Troubleshoots problems, improves, documents overall processes and procedures, and ensures deadlines can be met even during periods of heavy gift volume. Administers donor gift processing, acknowledgment, and record keeping. Reconciles with the Finance Department in weekly, monthly, and yearly reports or as requested. Conducts prospects research internally for individual giving donors with the potential to give more using existing donor database and externally using various methodologies for institutional giving opportunities.

To apply: Please click on the job title to complete an online application.

For more information: Contact Human Resources Department at HR@selfhelpelderly.org.

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