Careers

Who we are?

Self-Help for the Elderly promotes independence, well-being and dignity for older adults through culturally aligned services and programs in the San Francisco Bay Area. We envision a world where all elders have the respect, care, and support to lead dignified and vibrant lives.

Founded in 1966, each year we serve over 50,000 older adults in San Francisco, San Mateo, Santa Clara, Alameda and Contra Costa Counties by providing a compressive range of multicultural and multilingual services to empower seniors to help themselves and others. Over 90% of our clients come from low-income minority community.

What we do?

We currently have nine service departments specializing in Adult Day Services, Affordable Housing for Independent Seniors, Residential Care Facilities for the Elderly, Home Health Care Program, Hospice Care Program, Employment Training & Economic Development, Nutrition and Senior Centers, Social Services, and Health Insurance Counseling & Advocacy Program (HICAP).

Why Self-Help?

At Self-Help, we are firmly committed to the senior’s security, freedom, and peace of mind. If you enjoy working with seniors… if you believe in giving back to the community… if helping others makes you happy… come join us in making a difference together!

Equal Opportunity/ Affirmative Action Employer

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

San Francisco Fair Chance Ordinance

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Americans with Disabilities Act

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please email us at hr@selfhelpelderly.org or call (415) 677-7600 for special assistance.

Join Our Team and Benefit from Public Service Loan Forgiveness (PSLF)!

Are you passionate about making a difference in your community while working for a reputable organization? As an employee at Self-help for the Elderly, you may be eligible for the Public Service Loan Forgiveness (PSLF) program.

Benefits Package:

We offer a comprehensive benefits package including a multiple range of medical and dental plans, commuter benefits, flexible benefits plan, retirement plan, paid time off, paid holiday, and etc.

We are seeking the following positions:

• Administration

• Adult Day Services - ADS

  Social Worker

  • Self-Help for the Elderly is seeking a Social Worker who is responsible for assessing the social, emotional, and economic needs of Adult Day Services’ participants and providing social services to meet these needs.
  • Essential Functions: Interviews and screens referrals to determine the general appropriateness of prospective participants for the full assessment process and Adult Day program participation; provides referrals for persons not appropriate for Adult Day Services. Makes home visits to conduct intake and assessment; obtains all information needed to complete the enrollment process and completes the necessary paperwork. Coordinates transportation for potential participants to come in for the initial assessments by the Center’s multidisciplinary team; schedules the 3-day assessments with the potential participants upon approval of the transportation applications and receipt of physicians’ paperwork.

  Intake Coordinator

  • Self-Help for the Elderly is seeking a Intake Coordinator who is responsible for intaking in new participants; assisting participants in applying and renewing SF Paratransit; conducting outreach; managing and documenting the Child and Adult Care Food Program (CACFP) Program.
  • Essential Functions: Handles all general inquiry calls and emails from potential participants and referral sources. Gather information from potential participants to complete a detailed intake form. Submit the Medical Treatment Plan to the participant’s medical physician and follow-up. Conducts in-person and virtual presentation outreach in the community. Assists the participants in applying and renewing the San Francisco Paratransit Group Van Transportation Service.

  Program Aide

  • Self-Help for the Elderly is seeking a Program Aide who is responsible for providing personal care services, conducting group activities, preparing and distributing meals to Adult Day Services participants.
  • Essential Functions: Provides personal care services (e.g. toileting, transferring, personal hygiene and dressing) to participants under the supervision of the nursing staff. Escorts participants between the group vans and the center. Monitors participants’ conditions and behaviors and reports unusual observations to the appropriate staff and/or in the morning huddle. Encourages and/or assists participants to engage in activities as necessary; assists in planning and conducting parties or special events for participants.

• Employment Training & Economic Development - San Francisco

  Housekeeper

  • Self-Help for the Elderly is seeking a Housekeeper who cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly using appropriate cleaning agents, equipment and appliances.
  • Essential Functions: Cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly. Uses appropriate cleaning agents, equipment and appliances during the course of cleaning. Performs house-cleaning duties in accordance with proper procedures and methods at a specified time period.

  Caregiver

  • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
  • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.

  Home Health Aide

  • Self-Help for the Elderly is seeking a Home Health Aide who monitors patient condition by observing physical and mental condition, intake and output, and exercise. Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
  • Essential Functions: Performs Home Health Aide duties in accordance with proper procedures and methods at specified time periods. Provides home care services to individuals at home or groups at board and care homes or other institutions. Provides non-medical personal care services, such as bathing, dressing and grooming, to individuals at home.

• Employment Training & Economic Development - San Mateo

  Caregiver

  • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
  • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.

• Employment Training & Economic Development - Alameda

• HICAP – San Francisco

  Volunteer Coordinator

  • Self-Help for the Elderly is seeking a Volunteer Coordinator who is responsible for all program activity support in relation to volunteers for the San Francisco HICAP program.
  • Essential Functions: Performs primary recruiting and screening responsibilities for new volunteer counselors. Provides follow-up during internship and initial placement of candidates successful in completing the New Counselor Training; provides ongoing educational support for volunteer counselors. Provides on-site observation of and technical assistance for HICAP volunteer counselors.

• HICAP – San Mateo

  HICAP Counselor

  • Self-Help for the Elderly is seeking a HICAP Counselor who is responsible for counseling Medicare beneficiaries for San Mateo HICAP.
  • Essential Functions: In accordance with program guidelines, assists individuals as appropriate to ensure the clients’ rights and privileges under Medicare and other applicable laws or regulations are upheld, makes appropriate referrals to legal services and other agencies, and offers other referrals and/or interventions as needed and appropriate. Follows all guidelines as outlined by the California Department of Aging (CDA). Responsible for maintaining accurate records on all client contacts and services provided using the CDA HICAP database (SHARP). Submits monthly completed intakes and reports as requested by the Program Manager. Maintains the security of client information and ensures its proper disposal. Counsels Medicare beneficiaries and those soon to be eligible for Medicare on their benefits, rights, and options; assists them in making decisions on their healthcare needs, maintaining impartiality, privacy, and confidentiality. Provides guidance and support during the counseling appointment and post-appointment follow-up.

• Home Care and Hospice

  RN Clinical Supervisor

  • Self-Help for the Elderly is seeking a RN Clinical Supervisor who serves as the Home Health/Hospice Clinical Team lead and is responsible for supervising the day-to-day clinical operational activities of the team. The RN Clinical Supervisor monitors quality, service, and utilization standards and ensures compliance with federal, state, and local regulations. In collaboration with the DPCS, ensures superior care and service delivery. Holds self and staff accountable for creating a culture of honesty, respect, integrity, and trust. Strives to achieve and maintain clinical quality and excellence.
  • Essential Functions: Manages the day-to-day clinical operations of the hospice team, including practice standards, staffing, and quality improvement. Collects and organizes all patient-specific information needed to determine the suitability of patients for hospice. Assesses patients’ suitability for hospice in accordance with department policies. Verifies that the patient’s medical condition and prescribed therapy is suitable for hospice. Participates in Home Health/ Hospice program management, including licensing, budgeting, utilization, and quality assessment/improvement activities.

  Quality Assurance Nurse

  • Self-Help for the Elderly is seeking a Quality Assurance Nurse who is responsible for evaluating clinical practices within Self-Help Home Care & Hospice and implementing changes for improvement. The Quality Assurance Nurse shall possess Home Health and Hospice Care patient assessment skills, analyzes data integrity and consistency of OASIS documentation and assessment processes, and provides case management, as needed.
  • Essential Functions: Consults with appropriate clinical staff to clarify any data integrity issues and works with clinicians to make appropriate corrections per organization policy. Works with the coding personnel to ensure appropriate ICD-10 coding and sequencing as it relates to the patient’s medical condition, including any co-morbidities, and works with clinical staff to clarify documentation and data integrity issues. Prospectively reviews all OASIS assessments, Plan of Care, Progress Notes, and Physician Orders to ensure appropriateness, completeness, and compliance with Federal and State regulations and organization policy. Utilizes OASIS variation or alert reports when reviewing OASIS data.

  Home Health Aide

  • Self-Help for the Elderly is seeking a Home Health Aide who provides hands-on personal care to patients and assists with activities of daily living in order to maintain the patient’s health or to facilitate treatment of the patient’s comfort, illness or injury.
  • Essential Functions: Assists patients with personal care such as skin, mouth, and hair care and bathing. Assists patients with using bathroom, commode, bedpan or urinal. Assists patients with getting in and out of bed/chair and assist with ambulation. Assists patients with prescribed exercises that have been taught by appropriate licensed health care personnel. Performs other activities taught by a health care professional for a specific patient. These may include changing colostomy bags, changing of non-sterile dressings, taking of vital signs, and non-sterile bowel and bladder hygiene care. The Aide shall not administer medications of any kind but shall report to the RN Case Manager any issues or concerns regarding medication management. Prepares meals, including therapeutic diets, and assist patients with eating. Performs specific household tasks that will facilitate the patient’s care at home.

  Physical Therapist

  • Self-Help for the Elderly is seeking a Physical Therapist who is pesponsible for providing physical therapy services and for adherence to all conditions outlined in the department Policy and Procedures.
  • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, PT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Physical Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, OT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.

  Physical Therapist Assistant

  • Self-Help for the Elderly is seeking a Physical Therapist Assistant who provides physical therapy services according to the Physician’s plan of care and under the supervision of a Physical Therapist to help patients relieve pain, improve the body’s movement and function, maintain cardiopulmonary function, and limit disabilities resulting from injury or disease.
  • Essential Functions: Provides direct physical therapy services and interventions in accordance with physician orders and patient’s plan of care, and under the supervision of a Licensed Physical Therapist. Treats patient to relieve pain, develop or restore function, maintain maximum performance. Directs and aids patients in active and passive therapeutic exercises, muscle reeducation, gait and functional training, transfer activities and prosthetic training.

  Occupational Therapist

  • Self-Help for the Elderly is seeking a Occupational Therapist who provides occupational therapy services to maximize the patient’s independence in activities of daily living by training them in motor, perceptual and cognitive skills.
  • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, OT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Occupational Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, PT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.

  Registered Nurse Case Manager

  • Self-Help for the Elderly is seeking a Registered Nurse Case Manager who conducts comprehensive assessment, plans, organizes and directs and coordinates Home Care services, to meet the needs of patients and families within their homes and communities.
  • Essential Functions: Maintains good knowledge of and adheres to the agency’s policies and procedures, Nursing Practice Act, state and federal Regulations related to home health/hospice services, clinical procedures/protocols and acts upon all the requirements. Assumes responsibility for the overall care of assigned patients as a Case Manager, who coordinates patient care services between all disciplines of the healthcare team, including PT/OT, ST and MSW, as well as provides supervision to Certified Home Health Aids (CHHA). RN/Case Manager completes initial Comprehensive Assessment of patient and family to determine home care needs. Provides a complete Physical Assessment, including the history of current and previous illnesses, vaccinations, surgeries, etc. Requests SOC order from patient’s PCP, using SBAR protocol (describing situation/background of the patient, assessment findings and recommendations(order)).

  Licensed Vocational Nurse

  • Self-Help for the Elderly is seeking a Licensed Vocational Nurse who performs the nursing care plan as directed by the Registered Nurse Case Manager to maximize the comfort and health of Home Health/Hospice patients and families.
  • Essential Functions: Assists the RN Case Manager (RNCM) to ensure quality and safe delivery of home health /hospice nursing services. Performs the nursing care plan as directed by the Registered Nurse Case Manager including nursing services, treatments and preventative and rehabilitative procedures; performs procedures at a level of care standard within the medical community, scope of practice consistent with the Vocational Nursing Practice Act. Obtains data on physical, psychological, social and spiritual factors that may influence patient health status and incorporates that data into the plan of care; evaluates progress towards desired outcomes and updates the patient’s plan of care as appropriate to accommodate changing patient and family needs. Coordinates physical care of the patient by teaching and/or training patients, primary caregivers, volunteers, employed caregivers, and by providing direct care as appropriate. Communicates with RNCM on a regular basis regarding changes in the patient’s condition and/or needs; informs the RNCM of unusual or potentially problematic patient and family issues.

  Administrative Assistant

  • Self-Help for the Elderly is seeking a Administrative Assistant who is responsible for the management and supervision of daily office functions, including clinical needs, data management, supply management, general office maintenance, and other administrative duties.
  • Essential Functions: Assists in the program payment request process, understanding program mission and maintaining quality of service. Assists the Administrator and the department’s outreach schedules, performs physical outreach in the community as needed, and ensures the delivery of high-quality care to patients, families, and communities. Assists the Administrator/Director in maintaining required documents in personnel files and assists with maintaining Home Care and Hospice in-service and related binders.

  Medical Social Worker

  • Self-Help for the Elderly is seeking a Medical Social Worker who will assess social and psychological needs of patients/families, and develops plan of care to assist patients and families/caregivers to cope with the social and emotional issues and practical arrangements related to the patient’s illness. The Medical Social Worker is responsible for the implementation of standards of care for medical social work services.
  • Essential Functions: Assesses the psychosocial status of patients related to the patient’s illness and environment and communicates findings to the registered nurse. Carries out social evaluations and plans interventions based on evaluation findings. Maintains clinical records on all patients referred to social work.

• Housing Department

• Housing Department - Alameda

• Nutrition and Senior Centers - San Francisco

  Registered Dietitian

  • Self-Help for the Elderly is seeking a Registered Dietitian who is responsible for menu development, preparation for nutrition education activities, and developing in-service training.
  • Essential Functions: Works with caterers to develop and certify menus to meet the funder’s guidelines and clients’ needs; works with program staff on menu substitutions for special events, certifies menu substitutions, and keeps documents on file. Plans and coordinates all nutrition education activities, including teaching material development and compilation of resources on file. Develops in-service training schedule and resources for staff and volunteers.

  Center Coordinator

  • Self-Help for the Elderly is seeking a Center Coordinator who will manage the daily operation of activities and services at a senior center.
  • Essential Functions: Manages the center program operations including assisting, coordinating, developing and implementing activities, classes, meal programs and special events. Ensures rooms are set up and cleaned daily according to the activity schedule and lease agreement. Monitors the program's quality and quantity. Ensures all governmental and agency regulations and policies are followed by the staff and volunteers. Recruits, trains and supervises center staff and volunteers to ensure efficient operation of the center. Coordinate volunteer support.

• Nutrition and Senior Centers - San Mateo

• Nutrition and Senior Centers - Sunnyvale

• Social Services

  Information & Assistance Specialist

  • Self-Help for the Elderly is seeking a Information & Assistance Specialist who will assist in the navigation of the home and community-based long-term care system; provides assessment, information, referral and assistance to older adults, adults with disabilities, and caregivers; performs follow-up to ensure delivery of services; collects, updates and shares information on community resources.
  • Essential Functions: Conducts basic needs assessments of older adults and disabled adults to provide them with information and/or referrals to agencies which offer services that match their needs. Assists consumers in accessing needed services and advocates on their behalf when the requests do not require short-term casework level of assistance (e.g. contacting agencies on behalf of clients, filling out forms, writing letters, or making phone calls to set up or confirm appointments). Provides follow-up with consumers and/or agencies to ensure that needed services were received by consumers.

  Immigration Attorney

  • Self-Help for the Elderly is seeking a Immigration Attorney who will provide immigration legal counsel and direct representation to SF pathways participants and in-house clients in applying for immigration benefits. Provide legal information sessions for citizenship class students as needed.
  • Essential Functions: Provide clear and comprehensive legal advice to clients. Researches the law and consults experts when necessary. Provides naturalization services such as direct representation, completing applications, assisting in securing waivers, and providing information and referrals. Handles client information and files in accordance with the agency’s policies.

  Care Manager Aide

  • Self-Help for the Elderly is seeking a Care Manager Aide who is responsible for administrating and assisting the MSSP Team in the care management process under the supervision of the Care Manager to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducting intake/Screen on MSSP applicants. Completing the intake and application process. Providing information and assistance to the participant as needed. Purchasing and delivering items requested by the primary care manager.

  Case Manager Assistant

  • Self-Help for the Elderly is seeking a Case Manager Assistant who is responsible for providing and assisting with Case Management Services, and services to seniors and adults with disabilities.
  • Essential Functions: Provides direct client services and administrative assistance on DAS Case Management Program. Answers incoming phone calls for the Social Services Department. Prepares reports as required by funding sources.

  Case Manager

  • Self-Help for the Elderly is seeking a Case Manager who is responsible for providing case management services to seniors and adults with disabilities and representing the program as a member of the Elder Abuse Consortium.
  • Essential Functions: Provides case management services to seniors and adults with disabilities. Specific responsibilities include: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capabilities and limitations during a home visit; Developing a care plan based on the assessment;

  Nurse Care Manager

  • Self-Help for the Elderly is seeking a Nurse Care Manager who will provide skilled nursing assessment, planning and care to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducts in-depth assessments and/or reassessments covering medical, health, and rehabilitation concerns within the required deadlines. Certifies level of care determinations. Collaborates and consults with the SWCM in the development of the participant’s individualized care plan.

  Social Work Care Manager

  • Self-Help for the Elderly is seeking a Social Work Care Manager who will be responsible for providing case management services to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capacity and limitations during a home visit; Collaborating and consulting with the NCM in the development of the participant’s individualized care plan;

• Social Services - San Mateo

• Social Services - Sunnyvale

• Finance

• Fund Development Department

  Fund Development Specialist

  • Self-Help for the Elderly is seeking a Fund Development Specialist who writes grant proposals, liaises with media and external stakeholders, and assists with coordinating fundraising events. Responsible for event management and execution of all fundraising events and plans, and preparing for them in advance. Works with and supports the Fund Development Director in all department operations. Operationalizes the fundraising and marketing annual work plan. Progressive responsibilities in managing and supervising the Fund Development team and operations. Recruits, retains, manages, and supervises internal and external volunteers.
  • Essential Functions: Researches funding opportunities from government sources and other funders, write grant proposals and appeal letters and works cross-functionally with senior management and agency staff to prepare the timely submission of responses to funding opportunities and reports. Composes and publishes news articles about Self-Help for the Elderly. Liaises with media, external stakeholders, and vendors. Drafts press releases, creates public service announcement (PSA) pieces and prepares media kits.

  Fund Development Associate

  • Self-Help for the Elderly is seeking a Fund Development Associate who will support the daily operations of the Fund Development Department. Responsible for managing the donor database and donor gift processing promptly and with minimal error, conducting prospect research, maintaining shared documents and processes such as a grants and funder matrix tracker, writing funding proposals, and participating in and attending fundraising events, including planning and preparing for them in advance. Supports implementing the fundraising and marketing annual work plan and conducts competitor research. Recruits, retains, manages, and supervises internal and external volunteers.
  • Essential Functions: Manages and maintains the agency’s donors’ database, special events fundraising platforms, and prospect tracking system from data entry to report generation; donor data confidentiality and integrity, accuracy, and quality assurance; and data analysis on current and prospective donors. Troubleshoots problems, improves, documents overall processes and procedures, and ensures deadlines can be met even during periods of heavy gift volume. Administers donor gift processing, acknowledgment, and record keeping. Reconciles with the Finance Department in weekly, monthly, and yearly reports or as requested. Conducts prospects research internally for individual giving donors with the potential to give more using existing donor database and externally using various methodologies for institutional giving opportunities.

To apply: Please click on the job title to complete an online application.

For more information: Contact Human Resources Department at HR@selfhelpelderly.org.

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