Careers

Japanese caregivers and senior in the field caregiverWho we are?

Self-Help for the Elderly promotes independence, well-being and dignity for older adults through culturally aligned services and programs in the San Francisco Bay Area. We envision a world where all elders have the respect, care, and support to lead dignified and vibrant lives.

Founded in 1966, each year we serve over 40,000 older adults in San Francisco, San Mateo, Santa Clara and Alameda Counties by providing a compressive range of multicultural and multilingual services to empower seniors to help themselves and others. Over 90% of our clients come from low-income minority community.

What we do?

We currently have nine service departments specializing in Adult Day Services, Affordable Housing for Independent Seniors, Residential Care Facilities for the Elderly, Home Health Care Program, Hospice Care Program, Employment Training & Economic Development, Nutrition and Senior Centers, Social Services, and Health Insurance Counseling & Advocacy Program (HICAP).

Why Self-Help?

At Self-Help, we are firmly committed to the senior’s security, freedom, and peace of mind. If you enjoy working with seniors… if you believe in giving back to the community… if helping others makes you happy… come join us in making a difference together!

Equal Opportunity/ Affirmative Action Employer

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

San Francisco Fair Chance Ordinance

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Americans with Disabilities Act

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please email us at hr@selfhelpelderly.org or call (415) 677-7600 for special assistance.

Benefits Package:

We offer a comprehensive benefits package including a multiple range of medical and dental plans, commuter benefits, flexible benefits plan, retirement plan, paid time off, paid holiday, and etc.

We are seeking the following positions:
  • Adult Day Services - ADS

    Social Worker
    • Self-Help for the Elderly is seeking a Social Worker who is responsible for assessing the social, emotional, and economic needs of Adult Day Services’ participants and providing social services to meet these needs.
    • Essential Functions: Interviews and screens referrals to determine the general appropriateness of prospective participants for the full assessment process and Adult Day program participation; provides referrals for persons not appropriate for Adult Day Services. Makes home visits to conduct intake and assessment; obtains all information needed to complete the enrollment process and completes the necessary paperwork. Coordinates transportation for potential participants to come in for the initial assessments by the Center’s multidisciplinary team; schedules the 3-day assessments with the potential participants upon approval of the transportation applications and receipt of physicians’ paperwork.
  • Employment Training & Economic Development - San Francisco

    Housekeeper
    • Self-Help for the Elderly is seeking a Housekeeper who cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly using appropriate cleaning agents, equipment and appliances.
    • Essential Functions: Cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly. Uses appropriate cleaning agents, equipment and appliances during the course of cleaning. Performs house-cleaning duties in accordance with proper procedures and methods at a specified time period.
    Caregiver
    • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
    • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.
    Career Advisor (NAP)
    • Self-Help for the Elderly is seeking a Career Advisor (NAP) who is responsible for providing employment counseling, case management, WIOA eligibility determination, certification and assessment, training, placement, and retention services to program participants.
    • Essential Functions: Provides employment and job counseling services and case management to program participants; works with participants to develop individual employment plans and to provide job readiness and job skills assessments. Identifies vocational training and employment opportunities for program participants and makes referrals accordingly; provides one-on-one and group-based assistance to participants; works closely with vocational training providers and instructors to ensure that programs run properly and satisfactorily; maintains participant database including training schedule, attendance, test results, progress reports and other required documents; conducts workshops and provides complementary services as needed. Assists with training programs and related activities; collecting data; monitoring and preparing participant progress reports; conducting evaluation surveys; and updating flyers, brochures and employment training and services tools.
    Home Health Aide
    • Self-Help for the Elderly is seeking a Home Health Aide who monitors patient condition by observing physical and mental condition, intake and output, and exercise. Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
    • Essential Functions: Performs Home Health Aide duties in accordance with proper procedures and methods at specified time periods. Provides home care services to individuals at home or groups at board and care homes or other institutions. Provides non-medical personal care services, such as bathing, dressing and grooming, to individuals at home.
    Handyman Technician
    • Self-Help for the Elderly is seeking a Handyman Technician who is responsible for performing a variety of repair, maintenance, and installation tasks to meet our customers’ needs and ensure customer satisfaction.
    • Essential Functions: Performs furniture assembly and repair tasks with precision and attention to detail, following established guidelines and safety protocols. Conducts painting and drywall repair projects, accurately assessing the scope of work and providing estimates to customers. Handles plumbing repairs and installations, troubleshoots issues, and ensures efficient functioning of fixtures and systems.
  • Employment Training & Economic Development - San Mateo

    Caregiver
    • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
    • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.
  • HICAP – San Francisco

    Program Assistant
    • Self-Help for the Elderly is seeking a Program Assistant will perform clerical duties and assists in ensuring compliance with program requirements.
    • Essential Functions: Documents services/activities; updates computer data and records according to program protocols; prepares Public and Media reports for the California Department of Aging (CDA) and additional information as requested; performs input to SHARP (PeerPlace). Maintains up-to-date, easily accessible records of volunteers’ contact information, sites, and referral sources; maintains mailing lists/labels for counselors, locations, and community partners. Assists with preparing materials and refreshments for meetings and training.
  • Home Care and Hospice

    Nurse Practitioner
    • Self-Help for the Elderly is seeking a Nurse Practitioner who conducts face-to-face visits with hospice patients in their homes to assist the hospice team in determining whether the patient is still eligible for continuation of hospice services.
    • Essential Functions: Assesses patient’s physical condition upon recertification and as needed in accordance with physician’s orders, plan of care and Self-Help Home Health & Hospice policies and procedures. Initiates communication with attending physician, Hospice Medical Director, and hospice team members as needed to coordinate optimal care and use of resources for the patient and/or patient’s family. Obtains data on physical, psychological, social and spiritual factors that may influence patient’s or family’s health status.
    Physical Therapist
    • Self-Help for the Elderly is seeking a Physical Therapist who is pesponsible for providing physical therapy services and for adherence to all conditions outlined in the department Policy and Procedures.
    • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, PT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Physical Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, OT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.
    Physical Therapist Assistant
    • Self-Help for the Elderly is seeking a Physical Therapist Assistant who provides physical therapy services according to the Physician’s plan of care and under the supervision of a Physical Therapist to help patients relieve pain, improve the body’s movement and function, maintain cardiopulmonary function, and limit disabilities resulting from injury or disease.
    • Essential Functions: Provides direct physical therapy services and interventions in accordance with physician orders and patient’s plan of care, and under the supervision of a Licensed Physical Therapist. Treats patient to relieve pain, develop or restore function, maintain maximum performance. Directs and aids patients in active and passive therapeutic exercises, muscle reeducation, gait and functional training, transfer activities and prosthetic training.
    Occupational Therapist
    • Self-Help for the Elderly is seeking a Occupational Therapist who provides occupational therapy services to maximize the patient’s independence in activities of daily living by training them in motor, perceptual and cognitive skills.
    • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, OT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Occupational Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, PT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.
    Quality Assurance Nurse
    • Self-Help for the Elderly is seeking a Quality Assurance Nurse who is responsible for evaluating clinical practices within Self-Help Home Care & Hospice and implementing changes for improvement. The Quality Assurance Nurse shall possess Home Health and Hospice Care patient assessment skills, analyzes data integrity and consistency of OASIS documentation and assessment processes, and provides case management, as needed.
    • Essential Functions: Prospectively reviews all OASIS assessments, Plan of Care, Progress Notes, and Physician Orders to ensure appropriateness, completeness, and compliance with Federal and State regulations and organization policy. Utilizes OASIS variation or alert reports when reviewing OASIS data. Works with the coding personnel to ensure appropriate ICD-10 coding and sequencing as it relates to the patient’s medical condition, including any co-morbidities, and works with clinical staff to clarify documentation and data integrity issues. Consults with appropriate clinical staff to clarify any data integrity issues and works with clinicians to make appropriate corrections per organization policy.
  • Housing Department

    Home Health Aide
    • Self-Help for the Elderly is seeking a Home Health Aide who provides personal care services, supervision and domestic housekeeping services, and implements activities for residents in accordance with State regulations.
    • Essential Functions: Performs personal care services such as dressing, grooming, bathing and transferring residents. Transferring may involve lifting residents from bed to chair or chair to toilet/commode. Performs laundry services – washes, dries and folds residents’ clothes, sheets, towels and other items as required. Assists residents with medication.
    Cook
    • Self-Help for the Elderly is seeking a Cook is responsible for preparing meals, snacks; and the cleaning of cooking utensils and equipment.
    • Essential Functions: Prepares three meals and light snacks each day according to the posted menu. Performs thorough routine cleaning of dishes, utensils, cookware, stove, oven, refrigerators, sink and countertops after each meal. Maintains and keeps inventory of perishable and non-perishable food supplies adequately; prepares grocery shopping list.
  • Nutrition and Senior Centers - San Francisco

    Center Coordinator - NUT SF
    • Self-Help for the Elderly is seeking a Center Coordinator who will manage the daily operation of activities and services at a senior center.
    • Essential Functions: Manages the center program operations including coordinating, developing, and implementing activities, classes, and special events. Ensures rooms are set up and cleaned daily according to the activity schedule and lease agreement. Monitors program quality and quantity. Ensures all governmental and agency regulations and policies are followed by the staff and volunteers. Recruits, trains, and supervises center staff and volunteers to ensure efficient operation of the center. Coordinate volunteer support.
    Meal Site Worker - Nut SF
    • Self-Help for the Elderly is seeking a Meal Site Worker who will provide food services and performs other duties at the senior center.
    • Essential Functions: Assists in operating the meal programs; maintains sanitary and safe procedures in all areas of food service delivery in accordance to County Senior Nutrition Program standards. Checks and keeps record of delivery time and temperature of catered food; maintains appropriate food temperature as required. Prepares room and furniture for meal service and activities; directs volunteers in setting up and cleaning up the kitchen and dining areas.
  • Nutrition and Senior Centers - San Mateo

    Center Coordinator
    • Self-Help for the Elderly is seeking a Center Coordinator who will manage the daily operation of activities and services at a senior center.
    • Essential Functions: Manages the center program operations including assisting, coordinating, developing and implementing activities, classes, meal programs and special events. Ensures rooms are set up and cleaned daily according to the activity schedule and lease agreement. Monitors the program's quality and quantity. Ensures all governmental and agency regulations and policies are followed by the staff and volunteers. Recruits, trains and supervises center staff and volunteers to ensure efficient operation of the center. Coordinate volunteer support.
  • Nutrition and Senior Centers - Sunnyvale

    Program Specialist
    • Self-Help for the Elderly is seeking a Program Specialist who is responsible for the development, implementation, and coordination of the CHAMPSS (Choosing Healthy & Appetizing Meal Plan Solutions for Seniors) Program and assists in overseeing center operations in the south bay.
    • Essential Functions: Promotes the pilot senior dining program, CHAMPSS, in the south bay; conducts outreach to potential participants by coordinating and conducting community meetings to introduce the program. Assists Center Coordinator in overseeing center operations and acts as Center Coordinator in their absence and as assigned. Coordinates and conducts enrollment meetings; presents the program and assists participants with completing required forms; and provides follow-up as needed. Collects, processes, and tracks suggested meal donations from participants.
  • Social Services

    Senior Social Work Care Manager
    • Self-Help for the Elderly is seeking a Senior Social Work Care Manager who is responsible for providing case management services to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
    • Essential Functions: Assists the Supervising Care Manager to oversee, train, supervise, and evaluate the program’s staff in the Case Management Program with DAS and MSSP with CDA. Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capacity and limitations during a home visit; Collaborating and consulting with the NCM in the development of the participant’s individualized care plan;
    Case Manager
    • Self-Help for the Elderly is seeking a Case Manager who is responsible for providing case management services to seniors and adults with disabilities and representing the program as a member of the Elder Abuse Consortium.
    • Essential Functions: Provides case management services to seniors and adults with disabilities. Specific responsibilities include: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capabilities and limitations during a home visit; Developing a care plan based on the assessment;
    Case Management Program Supervisor
    • Self-Help for the Elderly is seeking a Case Management Program Supervisor who is responsible for overseeing the DAS Case Management program and providing case management services to seniors and adults with disabilities.
    • Essential Functions: Assist SCM to oversees the Case Management Program and Short-Term Home Care for the Older Adults program with DAS. Trains, supervises, and evaluates the program’s staff.
    Computer Instructor
    • Self-Help for the Elderly is seeking a Computer Instructor who i responsible for teaching seniors to use computers, smart devices, and the Internet at SF Connected Technology Labs throughout San Francisco and through virtual programming.
    • Essential Functions: Conducts training and workshops for seniors to learn to use computers, smart devices, and the Internet safely; answers computer and technology-related questions. Conducts classroom-style lectures with groups of students as needed. Prepares and maintains lab area, equipment, materials for training and workshops, and lab or virtual programming preparation.
    Case Manager Assistant
    • Self-Help for the Elderly is seeking a Case Manager Assistant who is responsible to provide and assist with case management services, Advance/Palliative Care services to seniors and adults with disabilities and represent the program as a member of the Elder Abuse Consortium.
    • Essential Functions: Provides direct clients services and administrative assistance on DAS Case Management Program and Advance/Palliative Care Program. Answers incoming phone calls for the Social Services department. Supports and assists Social Services Program Manager with the day-to-day operations, and Replenishes office supplies as needed.
    Peer Ambassador
    • Self-Help for the Elderly is seeking a Peer Ambassador who conducts outreach activities and disseminate information about Department of Aging and Adult Services (DAS)-funded programs and services to organizations and individuals, including non-profits, faith-based organizations, businesses, health care providers, housing site coordinators and individuals who have contact with older adults and/or adults with disabilities living in the community.
    • Essential Functions: Attends required meetings and training workshops. Educates and informs seniors and adults with disabilities about DAS-funded programs and services available throughout the City and County of San Francisco. Conducts outreach activities in the targeted outer districts in the City to promote community awareness of the DAS programs and services.
    Nurse Care Manager
    • Self-Help for the Elderly is seeking a Nurse Care Manager who will provide skilled nursing assessment, planning and care to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
    • Essential Functions: Conducts in-depth assessments and/or reassessments covering medical, health, and rehabilitation concerns within the required deadlines. Certifies level of care determinations. Collaborates and consults with the SWCM in the development of the participant’s individualized care plan.
    Social Work Care Manager
    • Self-Help for the Elderly is seeking a Social Work Care Manager who will be responsible for providing case management services to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
    • Essential Functions: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capacity and limitations during a home visit; Collaborating and consulting with the NCM in the development of the participant’s individualized care plan;
    Supervising Care Manager
    • Self-Help for the Elderly is seeking a Supervising Care Manager who will be responsible for overseeing the DAS Case Management Program and MSSP Program, to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
    • Essential Functions: Trains, supervises, and evaluates program staff. Under the direction of the Director of Social Services, the SCM is responsible for providing clinical oversight to ensure all care management activities and documentation meet CDA and DAS Standard Agreement and Waiver requirements.
  • Social Services - San Mateo

    Senior Escort Service Worker/Driver
    • Self-Help for the Elderly is seeking a Senior Escort Service Worker/Driver who will rovides escort and transportation to seniors and adults with disabilities.
    • Essential Functions: Provides transport and escort services to seniors and adults with disabilities to perform activities such as going to the bank, grocery shopping, medical or dental appointments, senior centers, etc. Meets seniors and travels with them to activities. Confirms and verify referral information with the supervisor regarding the client data, meeting date, time, and location. Based on referral location and demand, plans out the route accordingly for efficiency and quality of service. Escort services can be one-to-one or with multiple seniors if possible.
  • Social Services - Sunnyvale

    Senior Escort Service Worker/Driver
    • Self-Help for the Elderly is seeking a Senior Escort Service Worker/Driver who will rovides escort and transportation to seniors and adults with disabilities.
    • Essential Functions: Provides transport and escort services to seniors and adults with disabilities to perform activities such as going to the bank, grocery shopping, medical or dental appointments, senior centers, etc. Meets seniors and travels with them to activities. Confirms and verify referral information with the supervisor regarding the client data, meeting date, time, and location. Based on referral location and demand, plans out the route accordingly for efficiency and quality of service. Escort services can be one-to-one or with multiple seniors if possible.
  • Fund Development Department

    Fund Development Associate
    • Self-Help for the Elderly is seeking a Fund Development Associate who will support the daily operations of the Fund Development Department. Responsible for managing the donor database and donor gift processing promptly and with minimal error, conducting prospect research, maintaining shared documents and processes such as a grants and funder matrix tracker, writing funding proposals, and participating in and attending fundraising events, including planning and preparing for them in advance. Supports implementing the fundraising and marketing annual work plan and conducts competitor research. Recruits, retains, manages, and supervises internal and external volunteers.
    • Essential Functions: Manages and maintains the agency’s donors’ database, special events fundraising platforms, and prospect tracking system from data entry to report generation; donor data confidentiality and integrity, accuracy, and quality assurance; and data analysis on current and prospective donors. Troubleshoots problems, improves, documents overall processes and procedures, and ensures deadlines can be met even during periods of heavy gift volume. Administers donor gift processing, acknowledgment, and record keeping. Reconciles with the Finance Department in weekly, monthly, and yearly reports or as requested. Conducts prospects research internally for individual giving donors with the potential to give more using existing donor database and externally using various methodologies for institutional giving opportunities.

To apply: Please click on the job title to complete an online application.

For more information: Contact Human Resources Department at HR@selfhelpelderly.org.

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