Careers

Who we are?

Self-Help for the Elderly promotes independence, well-being and dignity for older adults through culturally aligned services and programs in the San Francisco Bay Area. We envision a world where all elders have the respect, care, and support to lead dignified and vibrant lives.

Founded in 1966, each year we serve over 50,000 older adults in San Francisco, San Mateo, Santa Clara, Alameda and Contra Costa Counties by providing a compressive range of multicultural and multilingual services to empower seniors to help themselves and others. Over 90% of our clients come from low-income minority community.

What we do?

We currently have nine service departments specializing in Adult Day Services, Affordable Housing for Independent Seniors, Residential Care Facilities for the Elderly, Home Health Care Program, Hospice Care Program, Employment Training & Economic Development, Nutrition and Senior Centers, Social Services, and Health Insurance Counseling & Advocacy Program (HICAP).

Why Self-Help?

At Self-Help, we are firmly committed to the senior’s security, freedom, and peace of mind. If you enjoy working with seniors… if you believe in giving back to the community… if helping others makes you happy… come join us in making a difference together!

Equal Opportunity/ Affirmative Action Employer

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

San Francisco Fair Chance Ordinance

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Americans with Disabilities Act

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please email us at hr@selfhelpelderly.org or call (415) 677-7600 for special assistance.

Join Our Team and Benefit from Public Service Loan Forgiveness (PSLF)!

Are you passionate about making a difference in your community while working for a reputable organization? As an employee at Self-help for the Elderly, you may be eligible for the Public Service Loan Forgiveness (PSLF) program.

Benefits Package:

We offer a comprehensive benefits package including a multiple range of medical and dental plans, commuter benefits, flexible benefits plan, retirement plan, paid time off, paid holiday, and etc.

We are seeking the following positions:

• Adult Day Services - ADS

  Social Worker

  • Self-Help for the Elderly is seeking a Social Worker who is responsible for assessing the social, emotional, and economic needs of Adult Day Services’ participants and providing social services to meet these needs.
  • Essential Functions: Interviews and screens referrals to determine the general appropriateness of prospective participants for the full assessment process and Adult Day program participation; provides referrals for persons not appropriate for Adult Day Services. Makes home visits to conduct intake and assessment; obtains all information needed to complete the enrollment process and completes the necessary paperwork. Coordinates transportation for potential participants to come in for the initial assessments by the Center’s multidisciplinary team; schedules the 3-day assessments with the potential participants upon approval of the transportation applications and receipt of physicians’ paperwork.

• Employment Training & Economic Development - San Francisco

  Housekeeper

  • Self-Help for the Elderly is seeking a Housekeeper who cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly using appropriate cleaning agents, equipment and appliances.
  • Essential Functions: Cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly. Uses appropriate cleaning agents, equipment and appliances during the course of cleaning. Performs house-cleaning duties in accordance with proper procedures and methods at a specified time period.

  Caregiver

  • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
  • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.

  Home Health Aide

  • Self-Help for the Elderly is seeking a Home Health Aide who monitors patient condition by observing physical and mental condition, intake and output, and exercise. Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
  • Essential Functions: Performs Home Health Aide duties in accordance with proper procedures and methods at specified time periods. Provides home care services to individuals at home or groups at board and care homes or other institutions. Provides non-medical personal care services, such as bathing, dressing and grooming, to individuals at home.

  Senior Project Coordinator

  • Self-Help for the Elderly is seeking a Senior Project Coordinator who assistance and coordination of project development, implementation, and administration of workforce services and training programs in the department.
  • Essential Functions: Assists the Manager and Director with managing grant-funded programs and analyzing program performance data. Recruits, trains, and monitors workforce services participants and sector training program participants for industry-recognized certifications and job placement and retention in training-related fields where appropriate; ensures that program goals and requirements are met. Promotes sector training programs in the community; develops and implements appropriate outreach plans such as coordinating and conducting presentations for targeted audiences to introduce the programs; develops materials such as flyers, brochures, and press releases.

• Employment Training & Economic Development - San Mateo

  Caregiver

  • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
  • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.

• HICAP – San Francisco

• HICAP – San Mateo

  Community Outreach Coordinator - HICAP SM

  • Self-Help for the Elderly is seeking a Community Outreach Coordinator who is responsible for promoting greater awareness of Medicare benefits and HICAP services to Medicare beneficiaries and their families throughout San Mateo County.
  • Essential Functions: Promotes greater awareness of HICAP services to Medicare beneficiaries and their families throughout San Mateo County; develops and implements an outreach work plan in collaboration with the Program Manager. Responsible for coordinating outreach events and presentations with local businesses, community partners, civic clubs and congregations. Provides information and promotes utilization of HICAP services by maintaining an updated media kit. Identifies potential partners in media including special and minority media to reach underserved communities. Distributes Medicare and related outreach materials during outreach events; identifies the need for additional outreach materials in target communities (e.g. brochures, informational pamphlets, press releases, announcements, flyers, posters and signs) and assists with their development in appropriate languages. Maintains a list of volunteers who assist with outreach events and coordinates their help as needed; works with the Volunteer Coordinator to accomplish tasks.

• Home Care and Hospice

  Home Health Aide

  • Self-Help for the Elderly is seeking a Home Health Aide who provides hands-on personal care to patients and assists with activities of daily living in order to maintain the patient’s health or to facilitate treatment of the patient’s comfort, illness or injury.
  • Essential Functions: Assists patients with personal care such as skin, mouth, and hair care and bathing. Assists patients with using bathroom, commode, bedpan or urinal. Assists patients with getting in and out of bed/chair and assist with ambulation. Assists patients with prescribed exercises that have been taught by appropriate licensed health care personnel. Performs other activities taught by a health care professional for a specific patient. These may include changing colostomy bags, changing of non-sterile dressings, taking of vital signs, and non-sterile bowel and bladder hygiene care. The Aide shall not administer medications of any kind but shall report to the RN Case Manager any issues or concerns regarding medication management. Prepares meals, including therapeutic diets, and assist patients with eating. Performs specific household tasks that will facilitate the patient’s care at home.

  Physical Therapist

  • Self-Help for the Elderly is seeking a Physical Therapist who is pesponsible for providing physical therapy services and for adherence to all conditions outlined in the department Policy and Procedures.
  • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, PT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Physical Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, OT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.

  Physical Therapist Assistant

  • Self-Help for the Elderly is seeking a Physical Therapist Assistant who provides physical therapy services according to the Physician’s plan of care and under the supervision of a Physical Therapist to help patients relieve pain, improve the body’s movement and function, maintain cardiopulmonary function, and limit disabilities resulting from injury or disease.
  • Essential Functions: Provides direct physical therapy services and interventions in accordance with physician orders and patient’s plan of care, and under the supervision of a Licensed Physical Therapist. Treats patient to relieve pain, develop or restore function, maintain maximum performance. Directs and aids patients in active and passive therapeutic exercises, muscle reeducation, gait and functional training, transfer activities and prosthetic training.

  Occupational Therapist

  • Self-Help for the Elderly is seeking a Occupational Therapist who provides occupational therapy services to maximize the patient’s independence in activities of daily living by training them in motor, perceptual and cognitive skills.
  • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, OT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Occupational Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, PT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.

  Registered Nurse Case Manager

  • Self-Help for the Elderly is seeking a Registered Nurse Case Manager who conducts comprehensive assessment, plans, organizes and directs and coordinates Home Care services, to meet the needs of patients and families within their homes and communities.
  • Essential Functions: Maintains good knowledge of and adheres to the agency’s policies and procedures, Nursing Practice Act, state and federal Regulations related to home health/hospice services, clinical procedures/protocols and acts upon all the requirements. Assumes responsibility for the overall care of assigned patients as a Case Manager, who coordinates patient care services between all disciplines of the healthcare team, including PT/OT, ST and MSW, as well as provides supervision to Certified Home Health Aids (CHHA). RN/Case Manager completes initial Comprehensive Assessment of patient and family to determine home care needs. Provides a complete Physical Assessment, including the history of current and previous illnesses, vaccinations, surgeries, etc. Requests SOC order from patient’s PCP, using SBAR protocol (describing situation/background of the patient, assessment findings and recommendations(order)).

  Licensed Vocational Nurse

  • Self-Help for the Elderly is seeking a Licensed Vocational Nurse who performs the nursing care plan as directed by the Registered Nurse Case Manager to maximize the comfort and health of Home Health/Hospice patients and families.
  • Essential Functions: Assists the RN Case Manager (RNCM) to ensure quality and safe delivery of home health /hospice nursing services. Performs the nursing care plan as directed by the Registered Nurse Case Manager including nursing services, treatments and preventative and rehabilitative procedures; performs procedures at a level of care standard within the medical community, scope of practice consistent with the Vocational Nursing Practice Act. Obtains data on physical, psychological, social and spiritual factors that may influence patient health status and incorporates that data into the plan of care; evaluates progress towards desired outcomes and updates the patient’s plan of care as appropriate to accommodate changing patient and family needs. Coordinates physical care of the patient by teaching and/or training patients, primary caregivers, volunteers, employed caregivers, and by providing direct care as appropriate. Communicates with RNCM on a regular basis regarding changes in the patient’s condition and/or needs; informs the RNCM of unusual or potentially problematic patient and family issues.

• Housing Department

  Home Health Aide

  • The Financial Coach is will provide personal care services, supervision and domestic housekeeping services, and implements activities for residents in accordance with state regulations.
  • Essential Functions: Performs laundry services – washes, dries, and folds residents’ clothes, sheets, towels, and other items as required. Performs personal care services such as dressing, grooming, bathing, toileting, and transferring residents. Transferring may involve lifting residents from bed to chair or chair to toilet/commode. Assists residents with medication.

• Nutrition and Senior Centers - San Francisco

  Center Coordinator

  • Self-Help for the Elderly is seeking a Center Coordinator who manages the daily operation of activities and services at a senior center.
  • Essential Functions: Manages the center program operations including coordinating, developing, and implementing activities, classes, and special events. Ensures rooms are set up and cleaned daily according to the activity schedule and lease agreement. Recruits, trains, and supervises center staff and volunteers to ensure efficient operation of the center. Coordinate volunteer support. Monitors program quality and quantity. Ensures all governmental and agency regulations and policies are followed by the staff and volunteers.

  HDM Program Assistant

  • Self-Help for the Elderly is seeking a HDM Program Assistant who will assist the manager and coordinator in daily Home Delivered Meal program operations.
  • Essential Functions: Conducts HDM consumer intake according to waitlist policies and procedures. Conducts in-home assessments for seniors to evaluate their need for HDM and their functions in various areas. Inputs HDM client personal data and program data in Get Care.

  Home Delivered Meals Coordinator

  • Self-Help for the Elderly is seeking a Home Delivered Meals Coordinator who acts as the site in charge of the Home Delivered Meals (HDM) Distribution Center and oversees the day-to-day operations of the HDM Program.
  • Essential Functions: Coordinates and supervises the day-to-day operations of the Home Delivered Meals Program and home-delivered groceries and ensures compliance with food safety regulations and policies. Supervises consumer assessments, surveys, and referrals. Updates client data and status in CA Get Care. Ensures the employee roster is prepared for efficient meal deliveries.

  Group Van Driver

  • Self-Help for the Elderly is seeking a Group Van Driver who will transport program participants to activity centers, the Adult Day Care Center, grocery stores, and event locations.
  • Essential Functions: Picks up and transports program participants for program activities and events. Adheres to driver operating standards and procedures as required by San Francisco Paratransit. Observes the specific conditions and needs of clients, especially safety on the bus. Provides appropriate assistance and referrals.

• Nutrition and Senior Centers - San Mateo

• Nutrition and Senior Centers - Sunnyvale

• Social Services

  Support at Home Caregiver

  • Self-Help for the Elderly is seeking a Support at Home Program Caregiver who will provide non-medical, in-home assistance to eligible older adults and adults with disabilities, helping them maintain their independence and continue living safely in their homes. Caregivers assist clients with activities of daily living (ADLs), light housekeeping, and companionship services as outlined in individualized care plans.
  • Essential Functions: Assists clients with personal care tasks such as bathing, dressing, grooming, toileting, and mobility support. Provides light housekeeping, including laundry, dishwashing, and tidying living areas. Prepares and serves meals according to clients’ dietary needs and preferences.

  Program Assistant

  • Self-Help for the Elderly is seeking a Program Assistant who is responsible for assisting the Senior Escort Program and Housing Program and performing other office duties for the department.
  • Essential Functions: Answers incoming phone calls for the Social Services Department as a Receptionist. Supports the Social Services Department and assists with the day-to-day operations of the office by maintaining a clean and neat environment for clients and staff. Performs general office support, including filing, typing, faxing, copying, and other clerical tasks, data entry, invoices, and answering main line or related paperwork for the Social Services Department. Provides administrative assistance on ordering office supplies and inventory, maintaining department supplies assignment, tracking order status, keeping order receipts, ordering monthly travel passes, office arrangements, and monthly expense reports.

  Elder Care Worker

  • Self-Help for the Elderly is seeking a Elder Care Worker who provides personal care, homemaker and household chore services for the Elder Care at Home Program.
  • Essential Functions: Assists consumers in performing activities of daily living such as bathing, eating, dressing, ambulating or grooming. Prepares meals, washes laundry, shops for groceries, and performs light housework such as cleaning, dusting and vacuuming. Escorts clients to and from medical appointments. Performs heavy housework such as washing windows or cleaning appliances, yard work and sidewalk maintenance.

  Care Manager Aide

  • Self-Help for the Elderly is seeking a Care Manager Aide who is responsible for administrating and assisting the MSSP Team in the care management process under the supervision of the Care Manager to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducting intake/Screen on MSSP applicants. Completing the intake and application process. Providing information and assistance to the participant as needed. Purchasing and delivering items requested by the primary care manager.

  Support at Home Case Manager Assistant

  • Self-Help for the Elderly is seeking a Support at Home Case Manager Assistant who will support at Home Program Case Manager Assistant supports the program in the delivery of services to clients enrolled in the Support at Home (SAH) Program. This position assists with the coordination of care plans, follow-ups, documentation, and communication between clients, caregivers, vendors, and the program team. The goal is to help older adults and adults with disabilities remain safely in their homes through efficient and compassionate service delivery.
  • Essential Functions: Conducting intake; Scheduling appointments; Making home visits as needed. Completing a comprehensive assessment of the consumer’s functional and cognitive capabilities and limitations during a home visit;

  Support at Home Program Assistant

  • Self-Help for the Elderly is seeking a Support at Home Program Assistant who will provide administrative and operational support for the Support at Home (SAH) Program, which helps low- to moderate-income older adults and adults with disabilities remain safely in their homes through subsidized home care services. The Program Assistant plays a key role in client communication, documentation, eligibility processing, data entry, and coordination with care providers and Case Manager Assistants.
  • Essential Functions: Assists with client intake process, including responding to inquiries, distributing applications, and verifying supporting documents. Schedules client assessments, appointments, and follow-up calls in coordination with the Case Manager Assistants. Maintains accurate and up-to-date client files, both digital and physical, in accordance with agency protocols.

  Case Manager

  • Self-Help for the Elderly is seeking a Case Manager who is responsible for providing case management services to seniors and adults with disabilities and representing the program as a member of the Elder Abuse Consortium.
  • Essential Functions: Provides case management services to seniors and adults with disabilities. Specific responsibilities include: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capabilities and limitations during a home visit; Developing a care plan based on the assessment;

  Case Management Program Supervisor

  • Self-Help for the Elderly is seeking a Case Management Program Supervisor who is responsible for overseeing the DAS Case Management program and providing case management services to seniors and adults with disabilities.
  • Essential Functions: Assist SCM to oversees the Case Management Program and Short-Term Home Care for the Older Adults program with DAS. Trains, supervises, and evaluates the program’s staff.

  Computer Instructor

  • Self-Help for the Elderly is seeking a Computer Instructor who i responsible for teaching seniors to use computers, smart devices, and the Internet at SF Connected Technology Labs throughout San Francisco and through virtual programming.
  • Essential Functions: Conducts training and workshops for seniors to learn to use computers, smart devices, and the Internet safely; answers computer and technology-related questions. Conducts classroom-style lectures with groups of students as needed. Prepares and maintains lab area, equipment, materials for training and workshops, and lab or virtual programming preparation.

  Nurse Care Manager

  • Self-Help for the Elderly is seeking a Nurse Care Manager who will provide skilled nursing assessment, planning and care to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducts in-depth assessments and/or reassessments covering medical, health, and rehabilitation concerns within the required deadlines. Certifies level of care determinations. Collaborates and consults with the SWCM in the development of the participant’s individualized care plan.

  Social Work Care Manager

  • Self-Help for the Elderly is seeking a Social Work Care Manager who will be responsible for providing case management services to frail seniors to avoid premature placement of persons in nursing facilities, while fostering independent living in the community.
  • Essential Functions: Conducting intake; Completing a comprehensive assessment of the consumer’s functional and cognitive capacity and limitations during a home visit; Collaborating and consulting with the NCM in the development of the participant’s individualized care plan;

  Information & Assistance Specialist

  • Self-Help for the Elderly is seeking a Information & Assistance Specialist who will assist in the navigation of the home and community-based long-term care system; provides assessment, information, referral and assistance to older adults, adults with disabilities, and caregivers; performs follow-up to ensure delivery of services; collects, updates and shares information on community resources.
  • Essential Functions: Conducts basic needs assessments of older adults and disabled adults to provide them with information and/or referrals to agencies which offer services that match their needs. Assists consumers in accessing needed services and advocates on their behalf when the requests do not require short-term casework level of assistance (e.g. contacting agencies on behalf of clients, filling out forms, writing letters, or making phone calls to set up or confirm appointments). Provides follow-up with consumers and/or agencies to ensure that needed services were received by consumers.

  Senior Escort Driver

  • Self-Help for the Elderly is seeking a Senior Escort Driver who provides transportation to senior escort clients.
  • Essential Functions: Transports clients to and from destinations. Teams with the Senior Escort Service Workers to assist clients in getting on and off the vehicle. Arrives at destinations on schedule. Researches and plans for traffic, construction and weather delays. Uses navigation applications to determine the best route.

  Office Assistant

  • Self-Help for the Elderly is seeking an Office Assistant who is responsible for supporting the administrative functions, and office duties of the department.
  • Essential Functions: Provides administrative support to the Department such as sending memos and department meeting invitations. Answers incoming phone calls for the Social Services department as a receptionist. Performs general office support, including filing, typing, faxing, copying, and other clerical tasks.

  Program Assistant

  • Self-Help for the Elderly is seeking an Program Assistant who is responsible for assisting the Senior Escort Program Peer Ambassador Program, and performing other office duties for the department.
  • Essential Functions: Provides intake, assessment, scheduling and referral to seniors age 60 or over for Senior Escort Services. Assists the Program Supervisor in scheduling senior escort appointments, making arrangements and confirming with clients, escort workers and escort drivers. Recives training as a Senior Escort Service Worker and provides escort services when needed.

• Social Services - San Mateo

• Social Services - Sunnyvale

• Finance

  Accountant I

  • Self-Help for the Elderly is seeking an Accountant will assist the Fiscal Department with monthly billing, posting Accounts Payable, payroll and monthly closing.
  • Essential Functions: Responsible for timely and accurate billings to funders on a reimbursement cost billing, by units or any other type of billing as required by funders as assigned by the Controller. Responsible for application of accurate payments and collections to the appropriate accounts on a daily basis. Assists and coordinates funder audits, resolves discrepancies and audit findings, and recommends process changes as necessary.

• Fund Development Department

  Fund Development Associate

  • Self-Help for the Elderly is seeking a Fund Development Associate who will support the daily operations of the Fund Development Department. Responsible for managing the donor database and donor gift processing promptly and with minimal error, conducting prospect research, maintaining shared documents and processes such as a grants and funder matrix tracker, writing funding proposals, and participating in and attending fundraising events, including planning and preparing for them in advance. Supports implementing the fundraising and marketing annual work plan and conducts competitor research. Recruits, retains, manages, and supervises internal and external volunteers.
  • Essential Functions: Manages and maintains the agency’s donors’ database, special events fundraising platforms, and prospect tracking system from data entry to report generation; donor data confidentiality and integrity, accuracy, and quality assurance; and data analysis on current and prospective donors. Troubleshoots problems, improves, documents overall processes and procedures, and ensures deadlines can be met even during periods of heavy gift volume. Administers donor gift processing, acknowledgment, and record keeping. Reconciles with the Finance Department in weekly, monthly, and yearly reports or as requested. Conducts prospects research internally for individual giving donors with the potential to give more using existing donor database and externally using various methodologies for institutional giving opportunities.

To apply: Please click on the job title to complete an online application.

For more information: Contact Human Resources Department at HR@selfhelpelderly.org.

GET IN TOUCH