Careers

Japanese caregivers and senior in the field caregiverWho we are?

Self-Help for the Elderly promotes independence, well-being and dignity for older adults through culturally aligned services and programs in the San Francisco Bay Area. We envision a world where all elders have the respect, care, and support to lead dignified and vibrant lives.

Founded in 1966, each year we serve over 40,000 older adults in San Francisco, San Mateo, Santa Clara and Alameda Counties by providing a compressive range of multicultural and multilingual services to empower seniors to help themselves and others. Over 90% of our clients come from low-income minority community.

What we do?

We currently have nine service departments specializing in Adult Day Services, Affordable Housing for Independent Seniors, Residential Care Facilities for the Elderly, Home Health Care Program, Hospice Care Program, Employment Training & Economic Development, Nutrition and Senior Centers, Social Services, and Health Insurance Counseling & Advocacy Program (HICAP).

Why Self-Help?

At Self-Help, we are firmly committed to the senior’s security, freedom, and peace of mind. If you enjoy working with seniors… if you believe in giving back to the community… if helping others makes you happy… come join us in making a difference together!

Equal Opportunity/ Affirmative Action Employer

Self-Help for the Elderly is an Equal Employment Opportunity/Affirmation Action Employer and we welcome diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, age, national origin, sexual orientation, disability, protected veteran status or any other characteristics protected by law. We participate in E-Verify.

San Francisco Fair Chance Ordinance

Qualified applicants with criminal history will be considered for employment in accordance with the San Francisco Fair Chance Ordinance.

Americans with Disabilities Act

We may provide reasonable accommodations to applicants with disabilities. If you need a reasonable accommodation for any part of the application or hiring process, please email us at hr@selfhelpelderly.org or call (415) 677-7600 for special assistance.

Benefits Package:

We offer a comprehensive benefits package including a multiple range of medical and dental plans, commuter benefits, flexible benefits plan, retirement plan, paid time off, paid holiday, and etc.

We are seeking the following positions:
  • Administration

    Director of Program Services
    • Self-Help for the Elderly is seeking a Director of Program Services who will assist the Director of Programs & Administration with designing, and building out new programs, and enhancing existing programs. Responsible for the entire grant cycle: application, award, implementation, evaluation, and monitoring for program and fiscal compliance, ensuring all grant-funded programs and contracts meet their goals and are in compliance.
    • Essential Functions: Supports the development and implementation of new programs in the agency, from the proposal phase to program development to program implementation, monitoring, evaluation, and compliance. Assists with recruitment, hiring, retention, and training and development of program services staff and overseeing operations relevant to programmatic functions. Assists with overseeing routine programmatic functions in the agency.
    Project Assistant
    • Self-Help for the Elderly is seeking a Project Assistant who will support and assist with the overall management of the Mayor’s Office of Housing & Community Development (MOHCD) Westside Affordable Housing Development Capacity Building project to increase capacity for affordable housing development.
    • Essential Functions: Provides support with community events and outreach. Leads school-based workshops for grade school students and liaises with teachers and staff at public school sites. Staff community meetings and complete preparations for in-person events, including logistics and volunteer recruitment, training, and management.
  • Administration-IT

  • Adult Day Services - ADS

    Program Aide
    • Self-Help for the Elderly is seeking a Program Aide who is responsible for providing personal care services, conducting group activities, preparing and distributing meals to Adult Day Services participants.
    • Essential Functions: Provides personal care services (e.g. toileting, transferring, personal hygiene and dressing) to participants under the supervision of the nursing staff. Escorts participants between the group vans and the center. Monitors participants’ conditions and behaviors and reports unusual observations to the appropriate staff and/or in the morning huddle.
    Activity Coordinator
    • Self-Help for the Elderly is seeking an Activity Coordinator who is responsible for the activity program of the Adult Day Services Center; develops and implements individualized activity plans and provides Person-Centered Care activities for participants.
    • Essential Functions: Conducts initial, quarterly and 6-month assessments. Develops, implements, oversees and evaluates the recreation and activity programs for the Adult Day Health Care (ADHC), Adult Day Care (ADC) and Alzheimer’s Day Care Resource Center (ADCRC) programs with the involvement of participants in the planning of the programs; posts the schedule of planned activities in a central location readily accessible to participants and caregivers. Supports the CNA Coordinator in managing activities for participants. Maintains appropriate records according to the program’s policies and procedures.
    Intake Coordinator
    • Self-Help for the Elderly is seeking an Intake Coordinator who is responsible for intake of new participants; assist participants in applying and renewing SF Paratransit; conduct outreach; manage and document Child and Adult Care Food Program (CACFP) program.
    • Essential Functions: Handle all general inquiry calls and emails from potential participants and referral sources. Gather information from potential participants to complete detailed intake form. Submit Medical Treatment Plan to participant’s medical physician and follow-up. Conduct in-person and virtual presentation outreach in the community. Assist participants in applying and renewing San Francisco Paratransit group van transportation service.
  • Employment Training & Economic Development

    Housekeeper
    • Self-Help for the Elderly is seeking a Housekeeper who cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly using appropriate cleaning agents, equipment and appliances.
    • Essential Functions: Cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly. Uses appropriate cleaning agents, equipment and appliances during the course of cleaning. Performs house-cleaning duties in accordance with proper procedures and methods at a specified time period.
    Caregiver
    • Self-Help for the Elderly is seeking a Caregiver who performs non-medical Caregiver duties including companionship, housekeeping and personal care assistance to maximize the comfort of Self-Help for the Elderly clients.
    • Essential Functions: Provides companionship services to clients including: conversation, assistance with walking, preparing meals, running errands, accompanying to appointments and providing medication reminders and appointment reminders. Provides light Housekeeping including dusting, vacuuming, making beds, changing linens, doing laundry using appropriate cleaning agents and equipment. Provides personal care assistance including assistance with bathing, grooming and toileting.
    Home Health Aide
    • Self-Help for the Elderly is seeking a Home Health Aide who monitors patient condition by observing physical and mental condition, intake and output, and exercise. Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands
    • Essential Functions: Performs Home Health Aide duties in accordance with proper procedures and methods at specified time periods. Provides home care services to individuals at home or groups at board and care homes or other institutions. Provides non-medical personal care services, such as bathing, dressing and grooming, to individuals at home.
    Sanitation Technician
    • Self-Help for the Elderly is seeking a Sanitation Technician who Disinfects and cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly using appropriate cleaning agents, equipment and appliances.
    • Essential Functions: ⦁ Disinfects and cleans residential housing, apartment unit, and commercial property such as offices and clinics thoroughly. Tasks include, but are not limited to: Using fogging machine to sanitize for needed customers. Dusting furniture, cleaning bathroom, scrubbing bathtub, taking out trash, mopping, vacuuming and sweeping floor. Cleaning stove and refrigerator as required.
    Office Assistant
    • Self-Help for the Elderly is seeking a Office Assistant who is responsible for supporting the administrative functions of the Home Health Aide, Housekeeping, Gardening, and Caregiver businesses.
    • Essential Functions: Provides administrative support to Client Relations Specialists, Customer Service Specialist, Housekeepers, Home Health Aides and Caregivers. Collects workers’ timesheets and assists workers with timesheet input; ensures that timesheets are filled out correctly and that the service payments are received accurately. Passes out worker paychecks.
  • HICAP – San Francisco

    Community Outreach Coordinator
    • Self-Help for the Elderly is seeking a Community Outreach Coordinator who is responsible for conducting community education and outreach activities in order to increase Medicare and Health Insurance Counseling and Advocacy Program (HICAP) program awareness throughout the San Francisco County.
    • Essential Functions: Promotes greater awareness of Medicare benefits and HICAP services to Medicare beneficiaries and their families throughout the San Francisco County; develops and implements an outreach work plan in collaboration with program staff. Distributes outreach materials; identifies need for additional outreach materials (e.g. brochures, informational pamphlets, press releases, announcements, flyers, posters and signs) and assists with the development of materials in appropriate languages.
  • HICAP – San Mateo

    Volunteer Coordinator - HICAP SM
    • Self-Help for the Elderly is seeking a Volunteer Coordinator who is responsible to recruit, screen and train new volunteer counselors for San Mateo HICAP.
    • Essential Functions: Recruits, screens and trains new volunteer counselors; provides guidance and support during training, internship and initial placement of those who are registered with the California Department of Aging (CDA). Responsible for documenting and inputting internship training hours in SHARP (Peer Place) within a timely manner. Provides on-site observations of volunteer counselors to evaluate their skill level and interactions with clients, documents observation and reports it to the Program Manager; provides technical assistance to interns and registered counselors regarding Medicare topics or program procedures as needed. Provides ongoing training to interns, administrative volunteers and registered counselors in using the state-mandated SHARP system; this also includes answering their questions about the database throughout the year. Responsible for creating SHARP usernames and staying in compliance with CDA guidelines for SHARP users, and troubleshooting volunteers’ problems with the database
  • Home Care and Hospice

    Director of Patient Care Services
    • Self-Help for the Elderly is seeking a Director of Patient Care Services who is responsible for the overall direction of home health and hospice clinical services. The DPCS establishes, implements and evaluates goals and objectives for the home health and hospice services, practices clinical staff management and development, and contributes to the planning, marketing community development, and compliance of the services.
    • Essential Functions: Coordinates and oversees all direct and indirect patient services provided by clinical personnel and ensures Agency policies and procedures are being followed. Provides guidance and counseling to the clinical supervisors and clinical personnel for continuous improvement of home health care services in all aspects. Keeps staff up to date with current clinical information and practices. Practices staff development including orientation, in-service education and continuing education.
    Medical Social Worker
    • Self-Help for the Elderly is seeking a Medical Social Worker who Assesses social and psychological needs of patients/families, and develops plan of care to assist patients and families/caregivers to cope with the social and emotional issues and practical arrangements related to the patient’s illness. (it is currently anticipated that approximately 75% of time will be spent in HomeCare and 25% in Hospice)
    • Essential Functions: Assesses the social and psychological needs of patients/families, evaluating issues such as patient/family coping, social service needs, caregiving plans, bereavement risk, family’s financial status and health insurance coverage. Provides social and psychological interventions, including crisis intervention, grief/bereavement counseling, problem solving, stress management and developing healthy coping strategies.
    Physical Therapist
    • Self-Help for the Elderly is seeking a Physical Therapist who is pesponsible for providing physical therapy services and for adherence to all conditions outlined in the department Policy and Procedures.
    • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, PT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Physical Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, OT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.
    Physical Therapist Assistant
    • Self-Help for the Elderly is seeking a Physical Therapist Assistant who provides physical therapy services according to the Physician’s plan of care and under the supervision of a Physical Therapist to help patients relieve pain, improve the body’s movement and function, maintain cardiopulmonary function, and limit disabilities resulting from injury or disease.
    • Essential Functions: Provides direct physical therapy services and interventions in accordance with physician orders and patient’s plan of care, and under the supervision of a Licensed Physical Therapist. Treats patient to relieve pain, develop or restore function, maintain maximum performance. Directs and aids patients in active and passive therapeutic exercises, muscle reeducation, gait and functional training, transfer activities and prosthetic training.
    Administrative Assistant
    • Self-Help for the Elderly is seeking a Administrative Assistant who provides administrative support to the department.
    • Essential Functions: Answers phone calls from referrers, doctors’ offices, insurance payors, patients and clinical staff and facilitates assistance and support. Assists Intake Coordinator by checking patients’ insurance eligibility and obtaining authorizations from the insurance payor. Enters intake referrals. Assigns clinical disciplines to cases.
    Occupational Therapist
    • Self-Help for the Elderly is seeking a Occupational Therapist who provides occupational therapy services to maximize the patient’s independence in activities of daily living by training them in motor, perceptual and cognitive skills.
    • Essential Functions: Has good knowledge of Agency Policies and Procedures, State and Federal Regulations related to Home Health/Hospice services, Clinical Procedures/Protocols, OT Job Description and assigned responsibilities, and acts upon all listed above requirements. Assumes responsibility for care of all assigned patients as Occupational Therapist and coordinates patient care services with other disciplines of Healthcare team, including RN, PT, ST and MSW, as well as patient’s PCP, DPCS and QA RN.
  • Housing Department

    Home Health Aide
    • Self-Help for the Elderly is seeking a Home Health Aide who provides personal care services, supervision and domestic housekeeping services, and implements activities for residents in accordance with State regulations.
    • Essential Functions: Performs personal care services such as dressing, grooming, bathing and transferring residents. Transferring may involve lifting residents from bed to chair or chair to toilet/commode. Performs laundry services – washes, dries and folds residents’ clothes, sheets, towels and other items as required. Assists residents with medication.
    Cook
    • Self-Help for the Elderly is seeking a Cook is responsible for preparing meals, snacks; and the cleaning of cooking utensils and equipment.
    • Essential Functions: Prepares three meals and light snacks each day according to the posted menu. Performs thorough routine cleaning of dishes, utensils, cookware, stove, oven, refrigerators, sink and countertops after each meal. Maintains and keeps inventory of perishable and non-perishable food supplies adequately; prepares grocery shopping list.
  • Nutrition and Senior Centers - San Francisco

    Home Delivery Meal Program Assistant
    • Self-Help for the Elderly is seeking a Home Delivery Meal Program Assistant who assists the manager and coordinator in daily Home Delivered Meal program operations.
    • Essential Functions: Conducts HDM consumer intake according to waitlist policies and procedures. Conducts in-home assessments for seniors to evaluate their need for HDM and their functions in various areas. Inputs HDM client personal data and program data in Get Care.
    Program Assistant
    • Self-Help for the Elderly is seeking a Program Assistant who assists in planning and implementing program activities and performs other duties at designated centers or at other locations for special events.
    • Essential Functions: Assists in the planning, promotion and implementation of educational, health and recreational activities at various centers. Provides information, referrals and translation regarding health, welfare and other resources for program participants and the public. Promotes meal services by conducting outreach to community-based organizations, groups and individuals, and scheduling and making presentations to various target groups.
    Center Coordinator
    • Self-Help for the Elderly is seeking a Center Coordinator who manages the daily operation of activities and services at a senior center.
    • Essential Functions: Manages the center program operations including coordinating, developing and implementing activities, classes and special events. Ensures rooms are set up and cleaned daily according to the activity schedule and lease agreement. Monitors program quality and quantity. Ensures all governmental and agency regulations and policies are followed by the staff and volunteers. Recruits, trains and supervises center staff and volunteers to ensure efficient operation of the center. Coordinate volunteer support.
    Director
    • Self-Help for the Elderly is seeking a Director who is responsible for the overall program management, supervision and quality assurance for the agency’s senior center and programs in San Francisco.
    • Essential Functions: Develops and oversees the department’s programs and services such as the Senior Nutrition Program, Home Delivered Meals Program, Transportation Program, Community Services, Supplemental Food Program, and Wellness Programs. Develops, implements and updates operational policies and procedures for the various programs as needed. Develops annual goals and objectives for the various programs in the department; prepares and presents annual program evaluation reports to the agency’s Board of Directors and/or Program Committee.
    Janitor
    • Self-Help for the Elderly is seeking a Janitor who will maintain sanitary and safe procedures in all areas of food service delivery in accordance with the County Senior Nutrition program standards.
    • Essential Functions: Cleans and maintains various SF HDM distribution center working areas and equipment. Cleans all containers, trays. kitchen workstations, and food storage areas in accordance with the food safety regulations. Cleans, washes and sanitizes food preparation areas, countertops, and serving stations.
  • Nutrition and Senior Centers - San Mateo

  • Social Services

    Computer Instructor
    • Self-Help for the Elderly is seeking a Computer Instructor who i responsible for teaching seniors to use computers, smart devices, and the Internet at SF Connected Technology Labs throughout San Francisco and through virtual programming.
    • Essential Functions: Conducts training and workshops for seniors to learn to use computers, smart devices, and the Internet safely; answers computer and technology-related questions. Conducts classroom-style lectures with groups of students as needed. Prepares and maintains lab area, equipment, materials for training and workshops, and lab or virtual programming preparation.
    Senior Escort Service Worker
    • Self-Help for the Elderly is seeking a Senior Escort Service Worker who provides escort services to clients who need escort services to perform activities such as going to the bank, grocery shopping, medical or dental appointments, senior centers, etc.
    • Essential Functions: Provides escort services to seniors and adults with disabilities to perform activities such as going to the bank, grocery shopping, medical or dental appointments, senior centers, etc. Meets seniors and travels with them to activities. Confirms and verify referral information with the supervisor regarding the client data, meeting date, time, and location. Based on referral location and demand, plans out the route accordingly for efficiency and quality of service. Escort services can be one-to-one or with multiple seniors if possible.
    Immigration Attorney
    • Self-Help for the Elderly is seeking a Immigration Attorney who provides immigration legal counsel and direct representation to SF pathways participants and in-house clients in applying for immigration benefits. Provides legal information sessions for citizenship class students as needed.
    • Essential Functions: Provide clear and comprehensive legal advice to clients. Researches the law and consults experts when necessary. Provides naturalization services such as direct representation, completing applications, assisting in securing waivers, and providing information and referrals. Handles client information and files in accordance with the agency’s policies.
    Information & Assistance Specialist
    • Self-Help for the Elderly is seeking a Information & Assistance Specialist who will assist in the navigation of the home and community-based long-term care system; provides assessment, information, referral and assistance to older adults, adults with disabilities, and caregivers; performs follow-up to ensure delivery of services; collects, updates and shares information on community resources.
    • Essential Functions: Conducts basic needs assessments of older adults and disabled adults to provide them with information and/or referrals to agencies which offer services that match their needs. Assists consumers in accessing needed services and advocates on their behalf when the requests do not require short-term casework level of assistance (e.g. contacting agencies on behalf of clients, filling out forms, writing letters, or making phone calls to set up or confirm appointments). Provides follow-up with consumers and/or agencies to ensure that needed services were received by consumers.
    Peer Ambassador
    • Self-Help for the Elderly is seeking a Peer Ambassador who will conduct outreach activities and disseminate information about Department of Aging and Adult Services (DAS)-funded programs and services to organizations and individuals, including non-profits, faith-based organizations, businesses, health care providers, housing site coordinators and individuals who have contact with older adults and/or adults with disabilities living in the community.
    • Essential Functions: Attends required meetings and training workshops. Educates and informs seniors and adults with disabilities about DAS-funded programs and services available throughout the City and County of San Francisco. Conducts outreach activities in the targeted outer districts in the City to promote community awareness of the DAS programs and services.
  • Finance

    Accountant I - A/P
    • Self-Help for the Elderly is seeking an Accountant who is responsible for all aspects of the accounts payable process, including A/P subsidiary accounts, reconciliation, allocation, check processing and credit card, scanning & uploading of payment requests, AP Aging Report, audit preparation, and ad hoc projects.
    • Essential Functions: Verifies and edits payment requests for accuracy including mathematical computations and allocations submitted by program staff. Responsible for timely posting of Accounts Payable and uploading files and/or supporting documents in Great Plains Dynamics. Reconciles processed work by verifying entries and comparing system reports to balances.
    Accountant I - General
    • Self-Help for the Elderly is seeking an Accountant who will assist the Fiscal Department with monthly billing, posting Accounts Payable, payroll and monthly closing.
    • Essential Functions: Responsible for timely and accurate billings to funders on a reimbursement cost billing, by units or any other type of billing as required by funders as assigned by the Accounting Manager. Responsible for the application of accurate payments and collections to the appropriate accounts on a daily basis. Assists and coordinates funder audits, resolves discrepancies and audit findings, and recommends process changes as necessary.

To apply: Please click on the job title to complete an online application.

For more information: Contact Human Resources Department at HR@selfhelpelderly.org.

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